Deal Desk Analyst

Staffbase is looking for a Deal Desk Analyst to join our growing team in North America. The Deal Desk Analyst will be a pivotal player in driving Staffbase's revenue growth, streamlining the sales process, and maximizing efficiencies for our global sales organization. You'll be responsible for supporting Account Executives through quoting, deal structuring, and deal approvals - ensuring alignment with business objectives and policies. This role will be a key collaborator with the Sales, Finance, Legal, and Customer teams. You'll be a trusted specialist to guide Sales in structuring deals that meet customer needs while optimizing revenue potential.

Important : This is a hybrid role. Core in-office days in our MSP (North Loop) office are Tuesdays-Thursdays, and it is expected that folks will be in the office a minimum of 1 day per week during core days.

What you'll be doing

• Support and advise the organization on deal and contract structure, maximizing live and committed revenue and applying approval rules when necessary.
• Review and process quotes configured in CPQ for accuracy and compliance, preventing issues for invoicing as part of the Order-to-Cash process.
• Customize contracts for complex deals, fulfilling approved requests and paying attention to detail on the format of customer-facing documents.
• Conduct final reviews diligently and efficiently when booking deals, especially for month-end or quarter-end reconciliation activities with Finance.
• Adapt and evolve with changes to pricing, policies, and products - learning and applying changes in line with company objectives and strategies.
• Work closely with Sales Operations and Business Systems teams to maintain Salesforce records and ensure process disruptions are minimized.
• Maintain resources with peers to support creating contracts efficiently, such as language libraries, order form templates, SOWs, MSA templates, exception trackers, and more.
• Constantly evaluate and share ideas that would enhance deal desk processes, tools, and systems to drive operational efficiency and scalability.

What you'll need to be successful

What you'll get

In compliance with local law, we are disclosing the compensation, or a range thereof. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of Staffbase's total compensation package for employees. Pay Range : $80,000 - $90,000 base salary per year. In addition, Staffbase provides a variety of benefits to employees, including health insurance coverage, equity, paid parental leave, an employee growth budget, life and disability insurance, a retirement savings plan, wellness days, paid holidays, and paid time off (PTO).

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