Grocery / Bulk Dept Manager

Overview

USD $19.00 / Hr.

The Grocery / Bulk Manager is responsible for the successful operation and profitability of the Grocery and Bulk Departments, which includes training, directing and monitoring all department staff. Department Managers are responsible for the success of their own department and are required to fulfill the duties of the Manager on Duty (MOD) on a scheduled basis. Applications are accepted by the date below, which may be updated if the hiring timeline is extended.

10 / 08 / 2025

Responsibilities

• Providing World Class Customer Service as a number one priority.
• Exemplifying integrity, responsibility, and excellence and adhering to all policies.
• Creating inviting, full and shoppable grocery and bulk departments.
• Ordering for the grocery and bulk departments and maintaining accurate inventory levels.
• Managing margin and overall department profitability including minimizing shrink and maximizing effective purchasing.
• Ensuring all in-stock products / conditions meet company standards.
• Offering and following up on special orders.
• Merchandising shelves, endcaps and dynamic displays.
• Managing and participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock.
• Training and monitoring department personnel including assigning and following up on tasks.
• Working with other department managers to cross-train staff to accomplish all needed tasks.
• Conducting active and passive demos.
• Assisting in interviewing and hiring for department needs.
• Working with the store manager to address performance and / or disciplinary issues within the department.
• Opening and closing of store, including DSR and the closing cash process.
• Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks.
• Maintaining the safety and security of customers and employees.
• Occasionally managing business disruptions to daily business such as loiterers, solicitation, emergency weather situations, bathroom misuse.
• Answering customer questions per company standards and policies, including the use of Structure / Function statements and / or statements of nutritional support.
• Continually increasing product knowledge.
• Using SAP and inventory management software, running and analyzing reports on BEx, emailing and utilizing other IS programs as needed.
• Working a schedule based on store needs which includes evenings, weekends, holidays. Position requires working five days, 40 hours per week and attending mandatory store meetings.

All employees are expected to be hands-on and contribute to the success of the company.

Qualifications

Recipe for Success :

This job description is not an employment contract. It does not guarantee a job or that the above listed duties are the limit of responsibilities. The job and job description are subject to change with and without notice. Employees are required to accomplish any and all tasks assigned to them by their Manager and / or other Store Support Center manager that might not be listed in this job description.

Benefits

Here's an overview of the benefits we offer our good4u Crew to help ensure the health and wellbeing of you and your family, now and well into the future :

Diversity, Equity, and Inclusion

At the heart of Natural Grocers' commitment to our community and crew is this belief : All people should be empowered to experience health and wellbeing. We honor diversity and cultivate inclusion throughout every aspect of our organization.

Our Crew is diverse in gender, race, ethnicity, sexual orientation, religion, abilities, age, cultural backgrounds, thoughts, and ideas. We celebrate diversity to energize our mission of equitable access to health and wellness for all. We welcome everyone who would like to join us in this mission, with gratitude for the unique life experience each person brings to the table.

Physical Capabilities And Environmental Demands

Physical Requirements

Environmental Requirements

Seniority level

Employment type

Job function

Industries

Note : This description reflects the responsibilities and requirements for the Grocery / Bulk Dept Manager role at Natural Grocers by Vitamin Cottage. Other content in the original listing that is not directly related to this role has been omitted to improve clarity.

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