Dynamics 365 CRM Solution Architect

Job Title- Dynamics 365 CRM Solution Architect

Job Location- Remote, USA

We are seeking a highly experienced and technically proficient Microsoft Dynamics CRM / XRM Solution Architect to join our team at Cognizant. In this role, you will lead the design, implementation, and delivery of enterprise-level CRM solutions using Microsoft Dynamics 365, Power Platform, and Azure technologies. You will work closely with clients to understand business needs, architect scalable solutions, and guide teams through full lifecycle implementations.

This is a client-facing role requiring strong consulting, technical, and leadership skills, with a focus on delivering high-quality, customized CRM / XRM applications that drive business transformation.

In this role, you will

Lead client engagements, strategy sessions, and requirements workshops to define CRM / XRM solutions.

Architect and design scalable, secure, and high-performing Dynamics 365 CRM / CE and Power Platform solutions.

Develop high-level project plans, manage scope, budgets, and timelines.

Design integration solutions with backend systems including ERP and other enterprise applications.

Customize Dynamics CRM using workflows, plugins, custom assemblies, and web resources.

Develop and implement data migration, conversion, and testing strategies.

Train client personnel on system usage, administration, and best practices.

Provide guidance on PowerApps, Power Automate, and licensing models.

Collaborate across functional teams to ensure alignment with business goals.

Lead deployment of solutions across environments and oversee release management.

Ensure compliance with security, performance, and governance standards.

Document architecture, processes, and configurations for operational consistency.

What you'll need to succeed (required skills)

Bachelor's degree in computer science or related field.

10+ years of IT experience, with 5+ years in Microsoft Dynamics CRM / XRM.

5+ years of implementation experience in medium to large-scale environments (100+ users).

3+ years of experience with Azure technologies.

Strong experience with PowerApps (Canvas & Model-Driven), Power Automate, and Power Pages.

Experience with Common Data Service (Dataverse) and integration across Office 365 services (e.g., SharePoint, Outlook, Graph API).

Hands-on development of plugins, custom workflow assemblies, and web resources.

Deep understanding of CRM lifecycle : installation, configuration, customization, deployment.

Strong knowledge of .NET development, SQL Server, SOA, and design patterns (MVC, MVP).

Experience with Agile development methodologies.

Excellent communication, presentation, and time management skills.

Ability to work independently and collaboratively in a fast-paced, multicultural environment.

Preferred skills : what will help you stand out

Microsoft Certified : Dynamics 365 Solution Architect Expert

Microsoft Certified : Power Platform Solution Architect

Experience in the Cards & Payments domain or other regulated industries

Familiarity with promotional methodologies and enterprise architecture standards

Salary and Other Compensation :

The annual salary for this position is between $114,000 to $130,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements :

Medical / Dental / Vision / Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long-term / Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Work model :

At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role's business requirements, this is a remote position in the United States.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Disclaimer : The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

"Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws."

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.