Senior Manager, GTM Finance

Senior Manager, GTM Finance

Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies, and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos' complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR / MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

We are looking for a strategic and results-driven Senior Finance Manager to support our Chief Customer Officer (CCO) and Global Customer Experience Leadership Team. This role serves as the primary finance business partner, driving financial performance, retention economics, and operational excellence across our global customer base. The ideal candidate brings a strong SaaS background, exceptional analytical capability, and the ability to connect data-driven insights to business strategy. You will play a pivotal role in shaping investment decisions, improving renewal and retention outcomes, and influencing how we grow and serve our customers.

What You Will Do

• Strategic Business Partnership : Partner directly with the CCO and Global Customer Experience leaders to drive financial accountability, investment prioritization, and operational execution aligned with company objectives.
• Planning & Forecasting : Lead financial planning for the Customer Success and Renewals organization, including headcount, opex, and key performance metrics (ACV / ARR, GRR / NRR, retention).
• Performance Management : Own the monthly close, forecast, and annual budget processes, providing visibility into renewal bookings, revenue retention, and spend efficiency.
• Insight & Analytics : Conduct deep-dive analyses on retention performance, renewal opportunity sizing, and customer lifetime value to drive strategic decision-making.
• KPI Development : Partner with Sales Operations, BI, and Data Analytics to define and track KPIs that measure customer experience productivity, renewal velocity, and customer health.
• Operational Excellence : Identify process improvement opportunities to streamline forecasting, enhance accuracy, and optimize resource deployment.
• Executive Reporting : Deliver concise and impactful insights to the CCO and Finance leadership through board-quality reporting and business reviews.
• Cross-Functional Influence : Collaborate with GTM Finance peers and RevOps to ensure alignment between bookings, renewals, and revenue growth objectives.

What You Will Bring

In the United States, the base salary for this role ranges from $129,000 to $215,000. In addition to base salary, we offer additional compensation including bonus eligibility and a comprehensive benefits package. A candidate's specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs.

At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back we encourage you to apply.