Job Description
Job Description
At Surpass Senior Living , our mission is simple but powerful : to keep families connected . We create communities where residents thrive, families feel supported, and teams work together with purpose.
We're looking for a Sales & Operations Coordinator who thrives in a dynamic environment, loves solving problems, and wants to help us deliver on that mission every day.
Why Join Us?
Our core values define how we work :
- We do what it takes – Owning results with initiative.
- We're always learning – Staying curious and improving daily.
- We do the right thing – Integrity in every decision.
- We put others first – Supporting teammates, residents, and families alike.
What You'll Do
You'll be a key partner to our corporate sales and operations team, helping our communities grow occupancy and run smoothly. Every day, you'll help ensure families stay connected by :
Keeping CRM data and reporting accurate, timely, and actionable.Supporting sales teams with lead management, marketing reports, and prospect follow-up.Stepping in as a community sales leader when needed to drive occupancy and revenue.Partnering with operations on scheduling, compliance, and staff training .Coordinating move-ins, events, and resident programs that bring families together.Tracking progress toward monthly goals for move-ins, occupancy, and revenue.Jumping in on projects, audits, and on-site initiatives to ensure seamless execution.What We're Looking For
1–3 years of experience in administration, project coordination, or sales support .Strong organization skills with the ability to juggle multiple priorities.Proficiency in Microsoft Office ; CRM experience preferred.Clear communicator and proactive problem-solver.Flexibility to travel to communities when needed.A heart for serving seniors and a commitment to keeping families connected.What's In It For You
A culture that lives its mission and values every day.Hands-on opportunities to grow your career and leadership experience.The chance to directly impact the lives of residents and their families.