Quality Assurance Specialist
The National Security Sector of Leidos has a career opportunity for a talented Quality Assurance Specialist to support a program in the Decision Advantage Solutions Business Area. This position serves as a member of a team with the responsibility to ensure the highest quality service is provided to our customers through the generation and control of program processes, performance of regularly scheduled internal process audits, and the consistent facilitation of structured improvement activities. The successful candidate will be an agent for change, possess high energy, have a passion for quality, and be self-motivated. The environment demands the ability to quickly establish working relationships with coworkers / customers in various national capital region locations.
Primary Responsibilities
- Manage program instantiation of the Quality Management System (QMS)
- Deploy and implement appropriate QMS processes
- Integrate closely with the program team to implement and execute the QMS
- Recommend, facilitate, track and report on continuous process improvement activities
- Implement audit practices for internal processes and products
- Ensure adherence to all standards, Leidos policies, and best practices
- Support the development and collection of performance metrics
- Track, analyze and report to program management on trends found in the performance metrics
- Provide the program manager with timely metrics and audit outcomes to gauge progress towards quality objectives
- Report to higher level management on Quality Achievement and act as liaison for enterprise quality initiatives for the program
- Review and submit contract deliverables
- Ensure compliance with PWS, QASP, and EENG
- Create, update, adopt a Tailored Process Baseline (TPB) for the program as applicable
- Document and work to resolve nonconformities and requirement escapes via root cause analysis and corrective / preventive action
- Support Leidos reporting, such as Quality Management Reviews, In Process Reviews, Weekly Activity Reports, and Monthly Operational Reviews
- Other duties as required
Basic Qualifications
BA degree and 10 years of relevant experience or Masters with 8 years of prior relevant experience.Experience providing Quality Management with Software Development and IT Service Management ProjectsLean Six-Sigma Green BeltExperience auditing to external quality standards such as ISO9001 / ISO20000 / AS9100 / CMMI Dev or SvcExperienced with peer reviews and process auditingExperience collecting and analyzing metricsAbility to multi-task, complete tasks without direct supervision, and function in a dynamic, fast-paced environmentExcellent verbal and written skillsProficiency with MS Office Products (Word, Excel, Visio, PowerPoint, & Project)Ability to support limited domestic travelSecurity Clearance Requirement : Active Top Secret / SCI clearance with polygraphPreferred Qualifications
Certified Lean Six-Sigma Black BeltExperience with Agile principlesUnderstanding of ITIL principles (ITIL Foundation training or equivalent)Formal auditor trainingAt Leidos, we don't want someone who "fits the mold"we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, "what's next?" before the dust settles on "what's now." If you're already scheming step 20 while everyone else is still debating step 2 good. You'll fit right in.