Sales Assoc - A

Sales Assoc - A

Job Category : Retail

Requisition Number : SALES005952

Part-Time

On-site

Lands' End Store - The Block Northway

6254 Northway Dr

Pittsburgh, PA 15237, USA

Position Summary

The Sales Associate is a member of a talented team that represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner. This position enhances the experience of our customers and drives profitable sales by providing product expertise and advanced selling skills. Sales Associates also assist in ensuring that both store and visual brand standards are being met.

Essential Job Functions :

• Responsible for achieving both individual and store sales goals
• Greet customers promptly always putting customers' needs first; re-engage appropriately
• Work with store team at company sponsored outreach events
• Drive sales by utilizing approved consultative selling practices to identify customer needs and provide appropriate solutions : These can include suggesting outfitting options and related items to generate multiple unit sales, providing fitting room assistance, and participating in customer outreach activities
• Provide highest degree of customer service including; courteously and conversationally greeting customers, adjusting individual customer attention based on store traffic, and suggesting solutions based on customer interests and needs
• Create and maintain clientele books
• Stay current on all training material that will enhance associate's product knowledge
• Assist with floor sets
• Maintain excellent and brand appropriate visual / brand standards
• Ensure floor is constantly being replenished and re-merchandised as needed
• Maintain knowledge of Lands' End Web site navigation and leverages this option for customer solutions when the product is not available in the store
• Process customer transactions efficiently using the POS and online system, including sales, returns, exchanges, etc. in accordance with authorized procedures
• Assist in maintaining operational excellence both on the floor and in the back room including product processing and replenishment, setting promotions, executing markdowns, ensuring store cleanliness, and backroom and cash wrap organization
• Must follow all safe work practices, escalate unsafe conditions and report incidents.

Essential Skills :

Essential Physical Requirements

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities