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Operations Associate
Operations AssociateALX Africa • Hempstead, NY, US
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Operations Associate

Operations Associate

ALX Africa • Hempstead, NY, US
4 days ago
Job type
  • Full-time
Job description

Operations Associate

ALX Africa, a non-profit organization under the ALX Foundation, is dedicated to unlocking the potential of Africa's digital future. Formerly part of Sand Tech Holdings, we've embarked on an independent journey to provide world-class tech skills training and career acceleration programs. Our mission is to bridge the digital divide, upskill and reskill talent, and create a generation of innovative leaders. By 2030, we aim to empower 2 million Africans to secure sustainable tech careers.

With hubs in 8 cities across Africa and counting, we provide safe access to quality learning and a dedicated network of expert instructors. Our innovative programs equip learners with the practical skills and knowledge needed to succeed in today's rapidly evolving tech industry. Through a combination of rigorous coursework, industry partnerships, and hands-on projects, we prepare our students for in-demand roles in software engineering, data science, and cybersecurity.

As the Operations Associate, you will work directly with the Chief Operations Officer (COO). The Operations Associate will provide advanced-level administrative and project support to the COO, exercising excellent judgement and resourcefulness in all matters. The administrative work is complex in nature, including planning, coordinating, organizing, designing presentations and producing work that requires a high level of discretion and confidentiality.

In this role, you will :

  • Maintain strict confidentiality in handling sensitive information and communications.
  • Create visually appealing and informative slide decks for various presentations and reports.
  • Synthesize complex information from multiple sources into concise and clear formats.
  • Manage projects across a range of teams and functions.
  • Manage administrative tasks, including scheduling, email management, and document preparation.
  • Conduct research and gather data to support decision-making processes.
  • Uphold a high standard of professionalism in all interactions and communications.
  • Provide meeting support by taking notes and following up on action items as needed.
  • Collaborate with stakeholders at all levels (junior to C-suite).

Requirements :

  • At least 2-4 years of experience in a similar role.
  • Proven experience in maintaining confidentiality in previous roles.
  • Proficiency in creating compelling slide decks using presentation software (e.g., Google Slides, PowerPoint).
  • Strong analytical and critical thinking skills, with the ability to synthesize information effectively.
  • Exceptional organizational skills and high attention to detail.
  • Excellent communication skills, both written and verbal.
  • Ability to work independently and prioritize tasks in a fast-paced environment.
  • Tech-savvy with proficiency in Google Suite.
  • Bachelor's degree or equivalent experience preferred.
  • Project management skills.
  • Person attributes :

  • Courage : Willingness to speak up, challenge the status quo, and embrace new challenges.
  • Humility : Openness to learning, seeking help when needed, and a focus on serving others.
  • Adventure : A passion for setting ambitious goals, tackling difficult tasks, and finding joy in the journey.
  • Initiative : Proactive problem-solving, a sense of ownership, and a willingness to go above and beyond.
  • Resilience : The ability to bounce back from setbacks, persevere through challenges, and emerge stronger.
  • Commitment to maintaining the highest levels of confidentiality and discretion in safeguarding sensitive information.
  • Employment type : This is a three-month internship, with the potential to transition into a full-time role based on performance.

    Work hours : The required work hours are 40 hours per week.

    Preferred time zones : The selected candidates need to have the right to work in South Africa.

    Disclaimer : ALX Africa does not charge fees or request payments at any stage of hiring. Be cautious of anyone claiming otherwise. Report suspicious activity to hiring@alxafrica.com.

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    Operation Associate • Hempstead, NY, US

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