Telephony Administrator
VirtualVocationsBoulder, Colorado, United States1 day ago
Job type
- Full-time
Job description
A company is looking for a Telephony Administrator to provide day-to-day support in maintaining and optimizing contact center systems.
Key Responsibilities
Build, configure, and maintain outbound dialer campaigns in Five9
Monitor campaign performance and KPIs, flagging issues to the Telephony Manager
Handle technical troubleshooting related to call routing and agent-level issues
Required Qualifications
Bachelor's Degree or equivalent experience
5+ years of experience supporting CCaaS platforms, preferably Five9
Strong troubleshooting skills for telephony systems and contact center technology
Familiarity with outbound dialing logic and IVR functionality
Experience in a healthcare or compliance-driven contact center environment
Create a job alert for this search
Administrator • Boulder, Colorado, United States
Related jobs A company is looking for a Senior Associate Customer Business Manager - Specialty.Key Responsibilities Manage and grow relationships with assigned Specialty customers and serve as the primary day...Show moreLast updated: 2 days ago 
Ready to be a part of the company transforming FinTech and how the world accesses banking services?.When was the last time you were excited about interacting with your bank or credit union? If the ...Show moreLast updated: 30+ days ago
We are looking for an experienced Office Manager to join our growing team at Farmers Insurance.As the Office Manager, you will play a key role in overseeing the daily operations of our agencies, en...Show moreLast updated: 13 days ago A company is looking for a Manager, Interconnection Services.Key Responsibilities Coordinate interconnection analysis using various industry tools and manage the generator interconnection applica...Show moreLast updated: 1 day ago A company is looking for a part-time Administrative Assistant.Key Responsibilities Perform various administrative functions including invoice reconciliation and data entry into SAP Maintain and ...Show moreLast updated: 30+ days ago 
The Longmont Site Office Manager plays a pivotal role in ensuring the smooth operation of our Longmont facility.This position supports site leadership, facilitates employee engagement, and coordina...Show moreLast updated: 30+ days ago A company is looking for an Executive Assistant / Office Manager to support leadership and ensure smooth office operations.
Key Responsibilities : Provide high-level administrative support, includi...Show moreLast updated: 1 day ago A company is looking for a Customer Success Specialist to support global customers and internal teams.Key Responsibilities : Manage customer inquiries, account setup, and escalation cases within c...Show moreLast updated: 1 day ago A company is looking for an Executive Admin to provide support in a fully remote, 6-month contract position.Key Responsibilities Manage complex travel, prepare expenses, and assist with special e...Show moreLast updated: 30+ days ago A company is looking for a Support Services Specialist to enhance customer experiences and resolve issues.Key Responsibilities Support customers by handling calls and email requests, resolving so...Show moreLast updated: 30+ days ago )
Call Center Lead - General Clerk I This position is for a General Clerk I Lead role who will oversee customer service activities ONSITE at the VA Denver Logistics Center.
This role is responsible fo...Show moreLast updated: 30+ days ago A company is looking for a SAP Basis Administrator responsible for managing secure and highly available computing platforms and SAP environments.
Key Responsibilities Configure, monitor, and optim...Show moreLast updated: 30+ days ago A company is looking for a Senior Customer Service Representative who will provide exceptional support to customers and team members.
Key Responsibilities Serve as a resource or Subject Matter Exp...Show moreLast updated: 30+ days ago A company is looking for a contract Executive Admin to support senior leaders within their HR / Talent team.Key Responsibilities : Manage complex travel arrangements, prepare expenses, and assist wi...Show moreLast updated: 1 day ago Key Responsibilities Manage office financial administration, including expense monitoring and budget preparation Facilitate the on- and off-boarding processes for personnel and coordinate HR pol...Show moreLast updated: 1 day ago 
The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, chil...Show moreLast updated: 2 days ago A company is looking for a Provider Data Services Specialist (Remote).Key Responsibilities Conduct proactive outreach to provider offices to confirm demographic information and participation in t...Show moreLast updated: 1 day ago 
In a world where the hardest working Americans are strapped for both time and money, Jackson Hewitt is on a mission to be their advocate.
For our clients, the tax return is the most important financ...Show moreLast updated: 8 days ago
- Promoted
Senior Associate Customer Manager
VirtualVocationsBoulder, Colorado, United StatesFull-time
- Promoted
Office Manager
KinectiveGolden, CO, USFull-time
- Promoted
Office Manager
Farmers Insurance Mile High DistrictArvada, CO, USFull-time
- Promoted
Interconnection Services Manager
VirtualVocationsBoulder, Colorado, United StatesFull-time
- Promoted
Senior Administrative Assistant
VirtualVocationsBoulder, Colorado, United StatesPart-time
- Promoted
Office Manager 2
Cypress HCMLongmont, CO, USFull-time
- Promoted
Executive Assistant / Office Manager
VirtualVocationsBoulder, Colorado, United StatesFull-time
- Promoted
Customer Service Operations Specialist
VirtualVocationsBoulder, Colorado, United StatesFull-time
- Promoted
Executive Administrative Assistant
VirtualVocationsBoulder, Colorado, United StatesTemporary
- Promoted
Support Services Specialist
VirtualVocationsBoulder, Colorado, United StatesFull-time
- Promoted
Call Center Lead
American Management Group, LLC (AMG)Denver, CO, USFull-time
- Promoted
SAP Basis Administrator
VirtualVocationsBoulder, Colorado, United StatesFull-time
- Promoted
Senior Customer Service Representative
VirtualVocationsBoulder, Colorado, United StatesFull-time
- Promoted
Contract Executive Administrator
VirtualVocationsBoulder, Colorado, United StatesFull-time
- Promoted
California Licensed Office Operations Analyst
VirtualVocationsBoulder, Colorado, United StatesFull-time
- Promoted
Supportive Services Specialist - 10654
Colorado Coalition for the HomelessDenver, CO, United StatesFull-time
- Promoted
Provider Data Services Specialist
VirtualVocationsDenver, Colorado, United StatesFull-time
- Promoted
Office Manager - Entry Level
Jackson Hewitt - 1608Wheat Ridge, CO, USFull-time