ReliefWeb is hiring : Senior Manager, Creative Operations in New York

Overview

USA

Senior Manager, Creative Operations

Organization

International Rescue Committee

Posted 24 Sep 2025 Closing date 24 Oct 2025

Marketing & Mobilization (M&M), a key part of External Relations (ER) is a dynamic team tasked with overseeing and executing communications and marketing, building the IRC’s global profile and brand, increasing private revenue from deep donor engagement and partnerships, and influencing our target audiences – all in the service of helping people facing the world’s worst humanitarian crises. In alignment with our Strategy100 commitments, M&M has launched ambitious multi-year campaigns that raise funding, profile and influence and will improve our share of voice and resonance in key geographies and globally. M&M continuously innovates the IRC brand, which enables us to increase awareness, understanding of and support for our work.

Job Overview

This role will serve as a key focal point across External Relations, and specifically between the Content & Creative Studio, Marketing & Mobilization, and Fundraising teams at the IRC. This person will play a pivotal role in both operations and hands-on project management, driving forward key high-visibility campaigns and projects, and optimizing workstreams as they go. They will drive collaboration and alignment between teams, ranging from day-to-day request management and coordination, up to managing large-scale events, all to enable critical fundraising efforts and meet organizational goals.

This person will be the go-to knowledge source for projects and campaigns, responsible for building and maintaining processes, workflow, timelines, invoices and budgets, all while managing multiple stakeholders across the organization. This role requires a hands-on, highly organized person, who is willing to roll their sleeves up and believes that no task is too small.

They’ll make sure the team has the right tools, processes, and support to work efficiently and flexibly. You’ll always be on the lookout for ways to improve on workstream, project, and strategy execution, overseeing department resources like budget and capacity, and promoting strong operations throughout the department.

The ideal candidate will excel at finding and rolling out simple, scalable solutions to sophisticated challenges, have strong project management skills, examples of successful process implementation and change management, and be able to explain complex issues clearly and concisely. They will also have examples of how they’ve driven campaigns forward across multiple teams, including at the leadership and C-suite level.

The position’s role within the broader Department, Office, Program and / or Project :

Marketing & Mobilization (M&M), a part of External Relations (ER) is tasked with overseeing and implementing communications and marketing, building the IRC’s global profile and brand, increasing private revenue from deeper donor engagement and partnerships, and effectively reaching and motivating our target audiences toward action.

Major Responsibilities

Strategic Planning & Operations

• Streamline department processes to boost efficiency and productivity, continuously improving Content & Creative operations. Conduct effective change management to implement the new processes.
• Proactively work with creative, fundraising, and communications leads to identify team needs and challenges, developing and implementing creative solutions that help prioritize resources and workflows.
• Promote consistent processes across the division to enhance transparency, communication, and compliance.
• Manage contracts, invoicing, and expenses for the Content & Creative team.
• Promote a positive, collaborative, and efficient working environment

Campaign & Project Management

Creative Delivery Coordination & Management

Process Optimization & Resource Management

Job Requirements

Work Experience :

Preferred Experience

Working Environment : This role requires working remotely full-time (i.e., telecommuting). Applicants must have a home or alternate workspace where they can effectively complete their work during regularly scheduled hours.

Compensation : (Pay Range : $82,000 - $93,600) Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Equal Opportunity Employer : IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

US Benefits : We offer a comprehensive and highly competitive set of benefits. In the US, these include : 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

How to apply

Please Apply On Our Website

https : / / theirc.wd1.myworkdayjobs.com / External_Careers / job / New-York-NY-HQ-USA / Senior-Manager Creative-Operations_JR00000268

Job details

Country

City New York, NY / Open to Remote

Type

Career category

Years of experience

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