Executive Liaison and Operations Coordinator

Executive Liaison And Operations Coordinator

Agency : 640 SERVICE OKLAHOMA

Supervisory Organization : Service Oklahoma

Location : Oklahoma City - 6001 N Classen Blvd

Job Type : Full time

Job Description :

Position Summary : Service Oklahoma is hiring for an Executive Liaison and Operations Coordinator. The Executive Liaison and Operations Coordinator relieves executive staff of operational and administrative details and performs administrative functions that require a thorough knowledge of State policies, procedures, and operations and an understanding of the agency's role within the community. The Executive Liaison and Operations Coordinator has regular contact with senior administrators and executives, public and private officials, the media, and constituents. The Executive Liaison uses discretion in the dissemination of information to staff and the various stakeholders served by the agency.

Position Responsibilities :

• Serves as the primary point of contact for legislators and other key stakeholders regarding constituent concerns and agency-related inquiries.
• Handles escalated issues by coordinating with internal teams, ensuring timely and effective resolution, and maintaining clear communication with legislative offices.
• Manages high-priority constituent and VIP concerns by assessing the issue, identifying solutions, and facilitating direct responses from the agency's executive leadership when necessary.
• Develops and maintains strong working relationships with legislators, government officials, and key external stakeholders to foster trust and collaboration in resolving service-related concerns.
• Manages the executive office's schedule to provide the most strategic and efficient use of the executive's time at meetings and events, and to ensure that they are appropriately briefed for all occasions.
• Coordinates the flow of incoming communications and outgoing communications, ensuring prompt responses or follow through on requests for decision and action.
• Researches and draft written responses and, when appropriate, review communications prepared by others for signature by executive.
• Coordinates agenda, meeting minutes and schedules for the Licensed Operator Board
• Oversees general office operations.
• Works with Human Resources and IT to onboard new hires.
• Provide general support to visitors.

This position may be expected to cross-train in other sections of their division and perform the job duties in each section, based on the needs of the agency.

Knowledge, Skills, & Abilities :

Education & Experience :

Special Requirements :

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Opportunity Employment : The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.