Public Safety Communications Operator (Full-Time)

CDA Statement

The Consolidated Dispatch Agency (CDA) is a joint agency (intergovernmental) that delivers around-the-clock emergency communications and dispatch services for the City of Tallahassee and Leon County. As the first point of contact in emergency situations, the CDA supports response efforts for:

* Tallahassee Police Department

* Leon County Sheriff's Office

* Tallahassee Fire Department

* Leon County EMS

Every call we answer helps ensure the safety of our community through fast, accurate, and professional communication.

Important Step Before You Apply

Before submitting your application, you must first download and complete the Personal History Questionnaire linked below.

Fill out the form in its entirety. Upload the completed questionnaire as your resume when applying. Applications without the completed questionnaire attached will not be considered.

Personal History Document

Please complete this step before starting your application.

Department Name

Consolidated Dispatch Agency

Job Specifications

Looking for a career where every second counts? Join our Communications Dispatch team as a Public Safety Communications Officer and be the critical link between the public and emergency responders.rs.

What You'll Do:

* Answer and process emergency and non-emergency calls using multi-line phone and radio systems.

* Accurately document and relay information through computer-aided dispatch (CAD) software.

* Follow established procedures and federal, state, and local guidelines.

* Stay calm, clear, and effective in high-pressure, fast-changing situations.

What's Required:

* Required to earn the State of Florida Public Safety Telecommunications Certification within 6 months of hire

* As part of the application process, you'll be required to successfully complete:

* Criminal history review

* Medical and drug screenings

* Psychological evaluation

* CVSA (Computer Voice Stress Analysis)

* Dispatching skills assessment

A Day (or Night) in the Role

* Work a fixed 12-hour shift: 6:00 AM-6:00 PM or 6:00 PM-6:00 AM

* Cover every other weekend as part of your rotation

* Be ready to report during emergency events when the community needs you most

Who We're Looking For

* Someone who thrives in a high-pressure environment

* A steady problem-solver who adapts quickly

* A strong communicator who can learn new systems with ease

* A team player who supports and collaborates with others

* A professional who manages sensitive information responsibly

* An individual ready for the challenges of an emotionally demanding role

* A compassionate presence for community members in crisis

If so, you may be a great fit for the CDA team. Apply today!

For the complete job specification, listing essential duties and desirable qualifications, go to http://www.talgov.com/employment/hr-job-descriptions.aspx

Salary Range

$18.6982 to $50.7388/hourly. Hiring rate generally will not exceed $22.75/hour.

Benefits Information

At CDA, we don't just offer jobs, we invest in your future. Our full-time team members enjoy a robust benefits package that supports your career, health, and life outside of work:

* Generous Paid Time Off: vacation, sick, parental, and catastrophic leave

* Retirement Security: both a defined benefit pension and a contribution plan

* Paid Holidays: time to relax and recharge with family and friends

* Comprehensive Health Coverage: medical, dental, and vision plans

* Extra Protection: life insurance, critical illness, and legal coverage

* Wellness Programs: access to resources that support your physical, mental, and emotional well-being

Deadline (Continuous)

Applications are accepted on a continuous basis.

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