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Retail Sales Associate

Retail Sales Associate

Taylor StitchSan Francisco, CA, US
30+ days ago
Job type
  • Part-time
Job description

Retail Sales Associate

Taylor Stitch is a men's lifestyle company headquartered in San Francisco, CA. We design and sell timeless, high-quality, and sustainable clothing. We pride ourselves on providing exceptional and seamless customer service on and offline. We are dedicated to maximize the potential of each day by maintaining a clean, organized, and shopable atmosphere for every customer.

Our Values

  • Operate with Integrity
  • Customers First
  • Shopkeeper Mentality
  • 1% Better Everyday
  • Our product is Sustainably Built for the Long Haul

The Taylor Stitch Sales Associate is an integral part of the success of our brick & mortar locations. In this position, you will not only represent the Company and its values to customers on a daily basis, but grow and develop as a salesperson alongside our growing company as well. Our stores are exciting hubs located in San Francisco's most vibrant neighborhoods, where we seek to offer world-class customer service in a friendly and casual atmosphere while driving top-line sales. If you are as comfortable speaking about selvage denim and custom shirting as you are recommending a great new restaurant in the neighborhood, we want to hear from you.

Responsibilities

Sales and Customer Service

  • Actively greet and engage with every customer
  • Offer customers polite and supportive guidance on style and fit
  • Learn and incorporate extensive product knowledge into customer interactions, highlighting the unique features and benefits of our products
  • Collaborate with the e-commerce customer service team in order to provide a seamless customer experience
  • Develop a personal clientele by actively pursuing new business and mastering the art of made-to-measure
  • Handle returns, exchanges, repairs, alterations, and customer concerns with care and understanding
  • Operations

  • Meticulously maintain a clean, well-merchandised store and stockroom
  • Assist in maintaining accurate inventory in your store on a daily basis
  • Assist in the management of clothing alterations
  • Maintain an exceptionally well-merchandised store that is dynamic and engaging
  • Qualifications

    General Requirements

  • Previous retail or sales experience desired
  • Excellent sales and customer service skills
  • Strong organizational skills and attention to detail
  • Excellent written and verbal communication skills
  • Self-motivated, proactive, and positive demeanor
  • Ability to work effectively with a team
  • Ability to work weekends
  • Physical Requirements

  • Ability to stand for up to 8 hours
  • Ability to walk up and down staircases carrying boxes, product, and other store related items
  • Ability to regularly perform store cleaning and maintenance
  • Ability to safely lift boxes up to 30lbs
  • Comfort using ladders
  • We believe you will benefit from the fact that we are a small, local clothing company and enjoy the mom-and-pop Retail culture and community. Your salary will depend on your experience, and you will receive a competitive benefits package.

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    Retail Sales Associate • San Francisco, CA, US

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