Director of Nursing

Job Description

Job Description

GENERAL STATEMENT OF DUTIES

The Director of Nursing is responsible for providing leadership, managerial supervision and resource support to improve the effectiveness of a Musculoskeletal Specialty Hospital within a larger Acute Care Facility. In doing so, this vital leader will have direct responsibility over the nursing and patient care services including the floors and the operating rooms dedicated to the Specialty Hospital. This leader will also have dotted line responsibilities to Physical Therapy, Laboratory, Respiratory Care, and all other ancillary services. The Director of Nursing is the highest nurse position in the Specialty Hospital and works to align nursing with the mission, vision and values of the organization. Develops patient care programs, plans new patient services, establishes nursing policy and procedure, participates in cross-department decision making, conducts performance improvement activities, and represents nursing services at the Governing Board and the Medical Executive Committee meetings. Basic management functions include planning, organizing, leading and controlling department processes. Focuses on improving outcomes in financial, growth, people, service and quality metrics.

ESSENTIAL FUNCTIONS

• Operations Management : Proactively manages key operational systems including Quality, Service Design, Process Design, Location, Layout, People and Work Systems, Supply Chain Management, Inventory, Scheduling, and Maintenance. Establishes and monitors Continuous Quality Improvement performance standards.
• Rounding for Outcomes (MBWA – Manages By Walking Around) : Personally influences the improvement of our collective results through a visible presence in assigned service areas, engaging with processes, monitoring performance and building relationships. Commits to a safe environment for patients / customers / guests. Responds to service concerns in person.
• Human Resource Management : Works with existing leaders to facilitate the individual development of assigned staff (those in a reporting relationship) through effective selection, orientation, performance evaluation, interpersonal communication, and coaching. Maintains employee satisfaction rating above peer group norms or achieves consistent improvement for areas of responsibility. Writes and reviews job descriptions on an ongoing basis for those in a reporting relationship. Conducts section meetings and Department meetings when appropriate. Conducts department rounds daily with leadership members in a reporting relationship.
• Financial Stewardship : Manages direct expenses in assigned areas according to budgeted level and seeks new growth opportunities that maximize value for the organization. Manages the revenue cycle within area of influence. Updates Senior Management on variances containing qualitative and quantitative analysis with action plans for the next financial period.
• Resource Planning : Prepares budget for areas of responsibility to reflect an increase in value for the patient. Evaluates tasks and processes to identify opportunities for improvement in efficiency. Prioritized capital needs of the organization based upon goals, and technology required for patient care.
• Customer / Patient Loyalty : Improves satisfaction loyalty of customers provided by areas of responsibility. Immediately investigates and resolves concerns or complaints with assigned services. Personally manages the appropriate internal follow-up regarding the concern or complaint. Acts as a change agent for patient focused care in assigned services.
• Compliance Management : Maintains ongoing compliance with licensure, regulatory, and accreditation standards applicable to assigned areas of responsibility. Responsible for coordination of obtaining and maintaining disease specific advanced certifications.
• Professional Practice : Maintains an acceptable level of professional knowledge and works toward continuously improving standards of care / service.
• Committee Support : Demonstrates personal leadership by working with Senior Management or appropriate co-workers to manage an improvement in the effectiveness of each assigned organizational committee or group meeting.
• In the absence of the Executive Director, will provide leadership and decision making as necessary in the interest of patient care.
• Advises Executive Management Team on best practices in nursing and patient care and acts as a spokesperson for nursing issues.
• Creates a nursing environment that includes collaboration and integration with other departments.
• Partners with physicians to establish a safe environment for patients and smooth workflow.
• Ensures that nursing standards are upheld.

EDUCATION

EXPERIENCE

REQUIREMENTS

KNOWLEDGE

ancillary departments.

SKILLS

organizational objectives.

the public.

ABILITIES

administrative, technical and clerical staff in both a direct and indirect influential situation.

database software in performing work assignments.

position, including providing comprehensive reports and plans.

ENVIRONMENTAL WORKING CONDITIONS

PHYSICAL / MENTAL DEMANDS

Requires sitting and standing associated with a normal office environment. Some bending and stretching required. Manual dexterity using a calculator and computer keyboard.

ORGANIZATIONAL REQUIREMENTS

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.