Operations Supervisor - Outbound - 2nd Shift

Job Description

Job Description

Description : Why Kelli’s?

At Kelli’s, We Give More more support, more opportunity, more heart. As the nation’s leading family-owned wholesale distributor to over 13,000 gift shops across hospitals, resorts, casinos, pharmacies, and tourist destinations, we believe success comes from helping others succeed.

We give our customers more than just products we give them personalized service, strategic advice, and a trusted partner.

We give our team members more than just a job we offer purpose, growth, and a place to build your Legacy .

We’re growing and currently seeking an Operations Supervisor who brings strong leadership, a commitment to excellence, and a passion for team development. This individual thrives in a fast-paced, dynamic environment and takes pride in playing a key role in daily operations.

The ideal candidate is highly organized, driven, and motivated by the opportunity to make a meaningful impact; not only on operational success but also on the experiences of both customers and colleagues. They are excited to contribute to a team that values collaboration, continuous improvement, and high performance.

RESPONSIBILITIES :

Team Leadership : Supervise a team of 8 - 10 people to ensure product is putaway effectively and pick bins are replenished for next days orders.

Workflow & Systems : Leverage WMS platform to make informed decisions on priorities and product placements.

Inventory Management : Root cause inventory concerns and minimize defects. Oversee value-add team that preps product for customers.

Process Improvement : Identify / implement workflow improvement to support growth.

Data-Driven Decision Making : Develop & track performance metrics to guide direction.

Communication : Provide key updates and escalate issues to leadership as needed.

Adaptability & Continuous Improvement : Embrace change, manage shifting priorities, and foster team growth through upward feedback.

Enjoy Your Work : Take pride and satisfaction in your role.

Climate-Controlled Workspace : Work in a comfortable environment year-round.

Requirements :

MINIMUM QUALIFICATIONS

• Education : Bachelor’s degree or equivalent in related field preferred.
• Industry Experience : 3-5 years in distribution, logistics, or warehouse operations.
• Leadership Experience : 2-4 year as a team lead, shift lead, or related preferred.
• Skills : Warehouse management systems (WMS), enterprise resource planning (ERP) software and Microsoft Office (Outlook, Excel, Word).