Scheduling Coordinator

Job Description

Job Description

Senior Helpers  is the nation's premier provider of in-home senior care, and the first national in-home care company to be recognized as a  GREAT PLACE TO WORK 6 YEARS IN A ROW !

Come join the company voted  2023 READERS CHOICE  by Harrisburg Magazine for Best Home-Care Company!

We are actively looking for a full time  Scheduling Coordinator , based in our Carlisle, PA office.

Primary Responsibilities (including, but not limited to) :

• Under direct supervision of the Care Manager, select, schedule, and coordinate caregivers based on assessment and care plan information for new and existing clients. Regular Work week office scheduled hours are Monday- Friday 8am-4pm.
• Maintain all scheduling of caregivers and respond to situations where scheduling conflicts, emergencies, and / or “call-outs” arise. Company schedule must be complete for the next business day / weekend before leaving for the day
• Track and record in Matrix Care all instances of assignment refusals, call-outs, late arrivals, early departures, etc. and share information with the Care Manager on a regular basis as determined.
• Communicate with the Care Manager regarding areas of need for additional caregivers based upon client load / location.
• Audits time cards on a regular basis to ensure hours match scheduled hours
• On Call rotating evenings during the week.
• Other duties as assigned by Care Manager

Qualifications :

Benefits :

Join a team that makes a difference in the lives of our clients and their families.   If you are looking for a career that offers professional growth, a positive work environment with team morale and camaraderie, a team that supports each other to impact the growth and success of their company and allows our clients to age in the comfort of their homes while helping them keep and gain their independence, Senior Helpers of  (Carlisle)  is the company for you.