Overnight Support Services Specialist

Job Details

Level

Entry

Job Location

New York, NY

Position Type

Full Time

Education Level

High School

Salary Range

$25.50 - $25.50 Hourly

Description

Department

Support Services

Reports To

Director of Support Services

Education Requirement

High School Diploma / Equivalent

FLSA

Non- Exempt

Salary

$25.50 hourly

Schedule

35 / hours a week, including one weekend day ( i.e. Sunday-Thursday or Tuesday- Saturday)

Potential Hours : 10pm-6am, 11pm-7am, 7am-3pm, 3pm-11am

ORGANIZATION OVERVIEW

The Ali Forney Center (AFC) is dedicated to protecting LGBTQ+ youth from the harms of homelessness and empowering them with the tools needed to live independently. Founded in 2002, AFC provides comprehensive services, including housing, healthcare, and educational support to over 2,000 youth annually. AFC's mission is to create an affirming and supportive environment where LGBTQ+ youth can thrive.

POSITION OVERVIEW

The Support Services Specialist is responsible for creating and maintaining a secure and affirming environment for clients to meet their service needs and goals. The Support Services Specialist will work overnight to manage reception, mail as well as provide support for the day-to-day operations of the Ali's Place, and the Overnight Support Services team. The Support Services Specialist will also coordinate with the Operations Team to order and stock supplies and clothing for clients as needed The ideal candidate will be compassionate and provide exceptional client support while utilizing a trauma-informed lens by assisting in care and resource navigation in a fast-paced environment.

KEY RESPONSIBILITIES

• Greet, assist, and direct clients and visitors promptly and appropriately.

Manage front door and virtual door assistant.

Qualifications

QUALIFICATION

Competencies

Qualifications

Physical Requirement

Technical Skills

FULL-TIME BENEFITS & PTO

Bilingual (Spanish) speaking candidates are encouraged to apply. Transgender and gender non-conforming people are encouraged to apply.

The Ali Forney Center is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We encourage candidates of all backgrounds to apply.