Senior Program Manager

As Passionate About Our People As We Are About Our Mission

Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple : build strong and diverse communities through innovative financial technologyand we do that by empowering our people to help create success for our customers.

Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our "Circle of Awesomeness" award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.

The Job At-A-Glance

The Senior Program Manager will oversee and manage large-scale high-complexity software implementation, conversion and integration programs from inception to completion for clients within the financial services industry. This role requires a strategic thinker with extensive experience in program management, excellent leadership and negotiation skills, strong executive presence, and the ability to drive cross-functional teams towards successful project delivery.

A Typical Day

• Lead and manage large-scale programs, ensuring timely and successful delivery.
• Develop and implement program plans, including scope, schedule, budget, and resource allocation.
• Collaborate with stakeholders to define program objectives, requirements, and deliverables.
• Identify and mitigate risks, ensuring program goals are achieved within constraints.
• Coordinate and lead cross-functional teams, including technical, operations, and business stakeholders.
• Monitor program progress, track milestones, and provide regular status updates to senior management.
• Regularly interact with internal and external leadership, including executives, acting as the primary escalation point.
• Create and maintain program documentation, including standard artifacts and reporting dashboards.
• Define and manage program governance (controls). Actively manage risks and issues, taking appropriate corrective measures.
• Maintain a forward-looking view of assigned programs, anticipating issues before they arise.
• Ensure compliance with industry standards, regulations, and best practices.
• Foster a culture of continuous improvement and innovation within the program team.
• Interpret contract terms and manage program scope and deliverables accordingly.
• Provide mentorship and guidance to junior team members.

Bring Your Passion, Do What You Love. Here's What We're Looking For :

This position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Health & Wellness

We're proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcareoffering resources for physical, mental, and professional well-being. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program. We believe in making an impactin the industry and in the community.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.