Quality Program Manager, Pediatric Cardiac Surgery

Quality Program Manager

Where Kids and Families are Always First MultiCare Mary Bridge Children's Hospital is the state-designated Level II Pediatric Trauma Center and the only pediatric hospital in Washington's South Sound Region dedicated to a comprehensive network of health services for children and adolescents. Our vision is to be the highest quality and safest place for children to receive care, where every child has a medical home and is supported by nationally recognized services and experience. Mary Bridge Children's multi-disciplinary approach to care includes pediatric experts for emergency services, inpatient care, and outpatient specialty clinics, all specializing in kids and their unique needs. We're continually recognized as a 'Top Children's Hospital' by The Leapfrog Group, an independent hospital rating organization.

FTE : 1.0, Shift : Days, Schedule : FT Position Summary The Quality Program Manager is responsible to develop and implement the Quality and Performance Improvement Program for the assigned services and location. This includes partnering to develop, implement and organize the annual and multi-year plan to assure quality, patient safety, regulatory readiness, and meeting the specific standards for the setting(s) of care. The QPM provides expertise regarding quality & safety knowledge and top national and regional performance to the planning, performance assessment and best practices in the clinical domain.

Responsibilities :

• Directs activities relating to the related Quality Program, assuring initiatives, projects, and activities are completed within established timeframes, and performs ongoing performance analysis to identify clinical outcome and other improvement opportunities
• Develops components of the QAPI and other regulatory requirements
• Conducts analysis for area, includes common techniques such as apparent and common cause and RCA analysis as well as descriptive statistics and value stream mapping
• Develops data and information into quality analyses such as pareto and driver diagrams, visual displays, graphs to display complex information in usable formats
• Develops routine reporting to assess effectiveness of PI projects and interventions, achievement of outcomes; as well as ad hoc reporting using QM tools like tracers, dashboards
• Uses tools such as the Epic chart and chart review to assess the quality and safety of care and to design improvement solutions, etc.

Requirements :

Why Mary Bridge Children's?

Mission-driven : Partnering for healing and a healthy future for the patients and communities we serve

Award-winning : Named 'Top Children's Hospital' for five years by the Leapfrog Group; physicians consistently named on 'Top Doctors' lists by Seattle Magazine, Seattle Met and the Tacoma News Tribune

Growing : New pediatric hospital facility and medical office building opening in 2026

Leading research : MultiCare Institute for Research & Innovation partners with our pediatric providers, offering ground-breaking research and clinical trials

Employee-centric : MultiCare is consistently ranked a