High-Fidelity Wraparound Targeted Case Manager

Description

VOAMN's Wraparound Team Mission

VOA Wraparound is built on a strengths-based approach that lifts up family stories and cultures. We join each family's unique journey by guiding relationships to achieve their goals creatively and collaboratively. We help families to build hope, grow confidence, and enhance competency.

Shift Details : Full-time – 40 hours / weekOffers flexible scheduling, partial telecommuting options available and in-state travel required.

Compensation : $49,000 - $53,000 annual salary

Location : This position is located in our New Hope office and serves youth and their families in the Twin Cities area, primarily in Hennepin County. Vona – 9220 Bass Lake Rd, Suite 225, New Hope, MN 55428

About the job :

The High-Fidelity Wraparound Care Coordinator (Case Manager) facilitates an intensive planning process that aims to give families voice and choice with the goal of keeping youth with mental health and behavioral health issues in their homes and communities. Successful Wraparound Care Coordinators are empathetic, creative, flexible, reliable and committed to doing what it takes to support youth with behavioral challenges and their families. Apply your understanding of children’s mental health and your cultural sensitivity to work collaboratively with families, their supports, other professionals, and community partners to develop individualized, family determined, strength-based plans of care.

As a Wraparound Care Coordinator, you will partner with youth with high needs, their families, a Certified Family Peer Specialist, and interdisciplinary team members to support the voice of youth and their families, ensure access to needed resources, and prioritize the family’s ownership within their plan of care. Wraparound Case Management is guided by the philosophy that emphasizes empowering families and uses this to collaboratively develop, implement and monitor each family's plan of care.

Essentials :

Educate families, providers and the community about the Wraparound process

Ensure the Wraparound process is completed with fidelity to the model and track progress towards goals

Check-in with families and team members weekly and provide services in the four core case management components : Assessment, Service Plan Development, Referral and Linkage and Monitoring, and Coordination of Services

Coordinate and lead Wraparound team meetings

Conduct strengths and needs assessments

Provide leadership in the development, implementation and evaluation of individualized plans of care

Assist families in identifying, recruiting and engaging service providers and other supports, such as extended family members, neighbors, and community members

Utilize conflict resolution and problem-solving skills to overcome barriers to participation in the Wraparound process

Contribute to and support a positive, team-oriented work environment

Prepare and maintain files to include summary documents, crisis plans, plans of care, progress notes, assessments by other professionals, referrals and other pertinent information using an electronic health records system

Ensure confidentiality

Display cultural competence

This position requires training and certification in the high-fidelity MiiWrap model and ongoing Wraparound duties to performed consistent to the model. A hired Wraparound Care Coordinator will be given opportunities to attend Wraparound training and become certified, if not already completed. This position also requires 40 hours of commissioner approved Adult Mental Health / Children's Mental Health targeted case management ("Rule 79") training.

Job Highlights :

Medical, Dental & Vision Insurance

403(b) Retirement Plan

HSA & FSA Programs

Employer Paid Life Insurance, Short-Term / Long-Term Disability

Quality training, continuing career education and leadership programs

Paid Time Off (Vacation, Holiday & Sick Days)

Free agency trainings and Wraparound Care Coordinator training and certification

Mileage reimbursement

Required Qualifications :

Bachelors degree with a major in social, behavioral or human services

Two or more years of experience in a social service field working with youth and families

Previous experience working with families of youth impacted by mental health illness and / or behavioral health issues

Must have a valid driver's license in good standing and possess valid auto insurance with access to a reliable vehicle

Strong organizational and leadership skills to facilitate a mixed team of both formal and informal supports (therapists, social workers, parents, relatives, friends)

Excellent utilization of electronic documentation systems with demonstrated record of timely document completion

Preferred Qualifications :

Ability to prioritize and remain flexible and creative in a fast-paced, changing environment

Proficiency in Microsoft Office products (Word, Excel, PowerPoint)

Exceptional organizational skills

Previous experience using electronic health records preferred

Excellent written, verbal and interpersonal communication skills

Experienced at self-care; ability to easily emphasize with others

Ability to prioritize reliability and availability for families and Wraparound team members

Ability to travel within Hennepin County and Metro area

Demonstrated ability to interact with persons at all levels of an organization, industry and community

About Us :

VONA is part of Volunteers of America MN / WI which serves as an affiliate of the Volunteers of America parent organization.

Volunteers of America Minnesota is a nonprofit health and human services organization that annually serves more than 25,000 children, adolescents and their families, older adults, students, persons with disabilities and special needs, and adults completing incarceration. Since 1896, we have helped people gain self-reliance, dignity, and hope.

Take pride in helping others and join us today!

At VOA, we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organizations’ shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights () notice from the Department of Labor.