Sr Dir Live Seller SuccessHost Ops

At eBay were more than a global ecommerce leader were changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. Were committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass authenticity thrives bold ideas are welcome and everyone can bring their unique selves to work every day. Were in this together sustaining the future of our customers our company and our planet.

Join a team of passionate thinkers innovators and dreamers and help us connect people and build communities to create economic opportunity for all.

About the Role

The Sr. Director eBay Live Seller Success and Host Operations will drive the global strategy operations and enablement framework that ensures eBays live commerce sellers thrive and scale. This role focuses on building efficiency innovation and scalabilityidentifying where to streamline and where to break the game to accelerate growth.

This leader will design the playbooks metrics and operational systems to grow our live seller base ensuring sellers around the world can create successful high-quality live commerce experiences. The ideal candidate combines operational rigor strategic innovation and a passion for empowering sellers in a two-sided marketplace.

Key Responsibilities

Lead the design and execution of global seller success frameworks for live commerce.

Identify and eliminate friction points and failure modes in the seller journey.

Develop efficient scalable playbooks and operational processes for seller enablement.

Partner with the selling team and global cross-functional partners to align on scaling strategy.

Define and monitor KPIs for live commerce seller performance and success.

Drive growth in live sellers through structured enablement programs.

Create global systems for knowledge-sharing and host matching to connect top sellers with new talent.

Foster a culture of continuous improvement and operational innovation across geographies.

Requirements

12 years of experience in operations ecommerce or marketplace management roles.

Proven success scaling global programs or platforms with measurable efficiency gains.

Strong understanding of seller ecosystems and two-sided marketplace dynamics.

Demonstrated ability to balance strategic vision with detailed operational execution.

Experience leading global cross-functional teams.

Excellent analytical and process design skills; data-driven approach to problem-solving.

Innovative thinker comfortable challenging the status quo to drive growth.

Exceptional communication and leadership skills with a global mindset.

The base pay range for this position is expected in the range below :

$250000 - $333800

Base pay offered may vary depending on multiple individualized factors including location skills and experience. The total compensation package for this position may also include other elements including a target bonus and restricted stock units (as applicable) in addition to a full range of medical financial and / or other benefits (including 401(k) eligibility and various paid time off benefits such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired employees will be in an at-will position and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time including for reasons related to individual performance Company or individual department / team performance and market factors.

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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin sex sexual orientation gender identity veteran status and disability or other legally protected you have a need that requires accommodation please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBays commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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Required Experience :

Senior IC

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 250000 - 333800