Customer Service Representative

Job Description

Job Description

Salary : Responsibilities :

• Manage outbound and inbound phone calls.
• Provide accurate and complete information.
• Attend and schedule appointments according to client availability.
• Offering legal packages to assist clients in migration services.
• Creating invoices and receiving payments.
• Escalate cases according to firm guidelines.
• Keep records of clients interactions, and file documentation properly.
• Follow guidelines, and policies according to client expectations.
• Other duties may be assigned

Requirements and skills :

Job Type : Full-time

Benefits : Health Insurance, Dental Vision, 401(k), Paid Time Off

Location : In-Office Position