BANQUET HOUSEPERSON

Position Summary

Properly set, clean and maintain all function rooms, service corridors, storerooms and public function areas in a safe, accident-free manner. Provide excellent customer service and work closely with guests, Sales, and the Food and Beverage departments.

Essential Job Function

• Check the server's and house person's BEOs to ensure that all information is accurate.
• Set rooms, buffets, and tables according to BEO specifications and Supervisor instructions. Check electrical hook-ups for proper working order and tape down all exposed cords for equipment in use.
• Perform all guest contact activities or guest requests with a cordial, efficient and professional manner while maintaining a commitment to excellence.
• Ensure that all storerooms are clean, organized and secured. Assist in equipment inventory as scheduled. Attend staff set-up and technical training on a regular basis.
• Organize Banquet rooms to ensure a productive, safe and energy conserving work environment.
• Ensure proper maintenance (cleaning and repair) of all equipment.
• Ensure that all unused rooms are set to department's standards.
• Constantly communicate all concerns to department Manager.
• Assist the servers during service by responding to their requests; notify supervisor immediately of any difficulties.
• Maintain a cooperative, team-like attitude in working with supervisors and fellow associates in all departments.
• Enforce all safety and sanitation procedures including safety guidelines and OSHA requirements.
• Assist with housekeeping duties, including sweeping, mopping, pressure washing common areas.
• Bar-backing or running food as needed to help service all F&B departments.
• Must be able to work independently once given direction.
• Must be available mornings, afternoons, nights, weekends and holidays based on business demands.

Desired Skills and Qualifications

Education : High school education or equivalent experience.

Experience :

Skills and Abilities :