Job Title : E-Commerce Operations Manager
Location : Oldsmar, Tampa, Florida (Onsite)
Competitive Compensation $70,000 annually included commission and bonuses
Employment Type : Full-Time
About the Role
Fab Glass and Mirror — a leading e-commerce company in the glass and mirror industry — is seeking a strategic and results-driven E-Commerce Operations Manager to oversee end-to-end operations, including warehouse management, fulfillment, logistics, and cross-department coordination.
This leadership role requires a balance of strategic vision and hands-on operational management to ensure safety, efficiency, and high productivity. The ideal candidate will have a proven track record of leading warehouse teams, streamlining processes, building self-sustaining systems , and driving measurable performance improvements in a fast-paced environment.
Key Responsibilities
Operational Leadership
- Supervise and develop operations across warehouse, fulfillment, and logistics functions.
- Ensure accurate and timely order processing from order entry to customer delivery.
- Develop, document, and enforce Standard Operating Procedures (SOPs)
- Collaborate with e-commerce, sales, and customer service teams to streamline workflows.
- Work closely with the GM of Operations to plan and execute company-wide operational improvements across all locations.
- Monitor and analyze KPIs to ensure operational efficiency and accountability.
- Ensure compliance with OSHA and company safety standards
Team Management & Training
Supervise, train, and develop warehouse supervisors and fulfillment teams.Conduct ongoing training to enhance accuracy, safety, and productivity.Foster a culture of accountability, teamwork, and continuous learningInventory & Supplychain
Maintain accurate inventory records, minimize shrinkage, and resolve discrepancies.Coordinate inbound / outbound logistics to ensure on-time, damage-free deliveries.Container Scheduling and Warehouse Space Optimization Based on Real-Time Inventory.Optimize warehouse layout and material flow for maximum efficiency.Process Improvement
Identify and eliminate bottlenecks within fulfillment and logistics operations.Drive lean and continuous improvement initiatives to boost productivity.Implement process automation tools or system enhancements to support scalability.Partner with leadership to plan capacity, staffing, and future growth strategies.Cross-Functional Coordination
Act as a bridge between warehouse, logistics, and e-commerce departmentsCollaborate with IT, marketing, finance, and Supplychain to ensure alignment across all operational processes.Provide leadership with regular performance and improvement reportsQualifications
Bachelor's degree in Business, Supply Chain, or related field (preferred).5+ years of experience in operations, logistics, or fulfillment (e-commerce preferred).Proven success in leading teams and improving operational processesStrong understanding of inventory control, logistics, and order management systemsExcellent communication, leadership, and problem-solving abilities.Experience with ERP platforms.Six Sigma or Lean certification is a plus but not required.Experience in building materials, or construction supply is an advantage.What We Offer
Competitive Compensation : $70,000 annually included commission and bonusesOpportunity to work directly with senior leadership and drive company-wide improvements.Significant growth potential in a rapidly expanding e-commerce environment.Supportive, collaborative, and team-oriented company culture.