Operations Specialist (Records Retrieval-Banking)

Job Description

Johnson Service Group (JSG) is seeking an Operations Specialist (Banking-Records) in Cerritos, CA. This is an on-site position.

Monday- Friday

8 : 00 am- 5 : 00pm

22.00-$24.00 per hour

In this role, you will perform a wide variety of operational tasks, from minor to complex processes or functions. You will take accountability for entire process from receipt of work to resolution and closure. Tasks require coordination of information among various operational areas and customers. Assists in the day-to-day coordination of the departmental functions by utilizing work-flow management. Will actively participate in ongoing process improvements and efficiency initiatives within the team. You will utilize multiple system applications.

Responsibilities :

• Receive and review incoming work, enter transactions, verify accuracy, prepare, edit, distribute, and / or correct specialized and / or complex documents. Utilize appropriate resources as needed to complete tasks.
• Responsible for direct priority escalations and the handling of inquiries and issues escalated to the department.
• Organize and complete work accurately in accordance with established measures / deadlines and assigned goals.
• Responsible for the accurate completion of assigned data entry to various bank systems for the completion of the job function.
• Provide excellent customer service to internal and external clients.

Requirements :

JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.