Regional Director of Operations (OH and TN Region)

Regional Director of Operations (OH and TN Region)

The Regional Director of Operations (RDO) plays a critical leadership role in driving performance across a portfolio of up to 14 dental practices, representing approximately $20 million in annual revenue. This role is responsible for leading a team of Operations Managers, building strong partnerships with affiliated dentists and office teams, Regional Doctor Directors, and support departments ensuring consistent execution of operational standards. This role reports directly to the Vice President of Operations. The ideal candidate is a strategic operator with multi-site healthcare experience, a passion for developing high-performing teams, and a proven ability to drive results through data, accountability, and collaboration.

Key Responsibilities :

• Lead, coach, and develop a team of Operations Managers to achieve operational, financial, and patient care goals.
• Build strong, trust-based relationships with affiliated dentists and office managers.
• Conduct regular on-site office visits to improve the patient's experience and day-to-day operations
• Host effective, actionable one on one and team meetings on a regular basis based on market type.
• Ensure consistent execution of company policies, procedures, and compliance standards (OSHA, HIPAA, etc.).
• Analyze practice performance data to identify trends, opportunities, and risks; develop and implement action plans accordingly.
• Support Office Managers in managing controllable expenses and optimizing practice-level P&L performance.
• Oversee KPIs such as revenue growth, patient experience, staff retention, and operational efficiency.
• Collaborate cross-functionally with departments including Revenue Cycle, Procurement / Facilities, Training and Development, Human Resources, Marketing, Compliance, and Project Management.
• Communicate regularly with the Vice President of Operations and the Regional Doctor Director to ensure alignment on strategic goals and practice performance.
• Represent Elite Dental Partners with professionalism in all interactions with doctors, vendors, and business partners.
• Travel to practices at least 60% of the time or three days a week (6 hours on site) to maintain visibility, support teams, and ensure alignment. Overnight travel may be required, coordinate exceptions with the Vice President of Operations.

Qualifications :

Preferred Attributes :

Physical Requirements :

Elite Dental Partners is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.