CRM Business Analyst, Salesforce

KBC Advisors is seeking a CRM Business Analyst, Salesforce to support the scaling and optimization of our Salesforce platform. This role will work closely with our Database Manager to groom, prioritize, and execute backend configuration tasks, while also making informed recommendations on improving architecture, automation, and platform scalability to meet evolving business needs.

This is a hands-on technical role with a seat at the table, helping us modernize our Salesforce org and create repeatable, scalable processes for a fast-growing commercial real estate firm.

KBC Advisors is a modern, nimble purpose-built firm. We pride ourselves on doing things differently. We want team members with diverse views and experiences who can bring new ideas to the table. We value what makes each of us unique and use it to drive our innovative approach to commercial real estate.

This is an in-office position in our Seattle, WA office.

Essential Duties & Responsibilities

Platform Administration & Configuration

• Assist with day-to-day administration of our Salesforce org, including user set up, building and assigning permission sets, editing page layouts and lightning pages, building new and editing existing flows, and field configuration
• Perform regular health checks, audits, and proactive maintenance of Salesforce data and metadata
• Maintain industry best practices and recommend enhancements from Salesforce App Exchange
• Assist with defining and maintaining KBC’s role hierarchy

Ticket Grooming & Execution

System Optimization & Scalability

Collaboration

Documentation & Governance

Preferred Qualifications

Education & Experience

The expected annual base salary for this position is $95,000 - $125,000 . Experience, skills, location and other factors are considered when determining the salary offered.