Senior Commercial Banking Relationship Manager (Level Depends on Experience)

Commercial Relationship Officer

Working under the direction and guidelines established by the Director of Commercial Banking, the Commercial Relationship Officer is responsible for the acquisition, retention and satisfaction of a commercial client portfolio. The Commercial Relationship Officer is responsible for the achievement of a variety of portfolio and sales quotas derived from the overall strategic plans and financial objectives of Bangor Savings Bank. These plans and objectives are generally established on an annual basis. The Commercial Relationship Officer possesses a comprehensive understanding of credit delivery and administration and a thorough working knowledge of Bangor Savings Bank's policies and procedures.

Accountabilities

Customer / Annuity Management

• Maintain existing client relationships through quantified contact and client satisfaction strategies.
• Proactively service and cross sell client relationships for the purpose of improving client satisfaction and generating incremental non-interest income for Bangor Savings Bank.
• Utilize and maintain the Commercial customer database as a relationship management and cross sales tool.

New Client Acquisition

External Development Activities

Credit Origination

Credit Administration

Compliance and Control

General

Relationships / Portfolio

Knowledge / Skills / Experience Requirements

Physical Demands / Conditions Requirements

Equipment Used

External and internal applications, as well as position incumbents who become disabled, must be able to perform the essential functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on an individual basis.