THE ORGANIZATION
The Just One Project's mission is to increase access to food, resources, and supportive services to build a stronger, healthier, and more connected community. The Just One Project has a culture of attracting the most passionate and talented people to represent The Just One Project by reinforcing strong values, work-life balance, and diversity. We know that our company culture ultimately affects client experience. Every program is designed with our clients in mind; we are "client-centric."
JOB PURPOSE
The SNAP Outreach Specialist supports The Just One Project's mission by connecting eligible individuals and families to the Supplemental Nutrition Assistance Program (SNAP). This position focuses exclusively on SNAP outreach, education, and enrollment, ensuring that clients understand and access the benefits available to them. The SNAP Outreach Specialist builds partnerships, conducts community outreach events, assists with SNAP applications, and maintains compliance with all state and federal guidelines under the supervision of the Supportive Services Manager.
RESPONSIBILITIES
Community Outreach and Engagement
- Represent The Just One Project at community events, food distributions, and partner meetings to promote SNAP awareness and enrollment.
- Conduct outreach presentations, workshops, and one-on-one sessions to educate the community about SNAP benefits and eligibility requirements.
- Build and maintain partnerships with community organizations, agencies, and local businesses to strengthen SNAP referral networks.
- Coordinate and maintain a schedule of outreach events, ensuring coverage, materials, and engagement metrics are tracked.
- Distribute SNAP materials, brochures, and applications in alignment with program branding and state requirements.
- Perform other duties as assigned.
Client Support and SNAP Application Assistance
Conduct client pre-screenings to assess SNAP eligibility and guide clients through the application process.Assist clients in completing SNAP applications, gathering required documentation, and submitting to DWSS for approval.Provide follow-up support to ensure applications are processed and clients receive updates from DWSS.Maintain confidentiality and ensure compliance with SNAP and DWSS guidelines in all client interactions.Accurately log all client interactions, referrals, and outcomes in Salesforce or other approved systems within required timeframes.Compliance, Reporting, and Data Management
Maintain accurate records of outreach activities, client data, and application outcomes in accordance with SNAP Outreach program standards.Track and compile data for monthly, quarterly, and annual reporting to meet grant and state reporting deadlines.Assist the Supportive Services Manager in monitoring SNAP program compliance and implementing corrective actions as needed.Participate in program audits, trainings, and DWSS partner meetings as directed.Support evaluation efforts to assess outreach effectiveness and recommend process improvements.Internal Collaboration and Team Support
Work collaboratively with the Supportive Services Manager, Case Managers, and program staff to align outreach activities with organizational priorities.Participate in departmental meetings, trainings, and professional development opportunities.Support other outreach initiatives as needed, provided they align with SNAP program guidelines.Contribute to a positive, mission-driven team culture that reflects The Just One Project's core values.EDUCATION AND EXPERIENCE
Associate's or Bachelor's degree in Human Services, Social Work, Communications, or a related field preferred; equivalent experience accepted.Minimum 1-2 years of experience in community outreach, client services, or public assistance preferred.Experience with SNAP, DWSS, or other benefit programs strongly preferred.Knowledge of Clark County community resources and public assistance systems.Proficiency in data entry and documentation; Salesforce experience preferred.Bilingual in English and Spanish preferred but not required.KEY COMPETENCIES AND SKILLS
Mission-Driven : Demonstrates values consistent with The Just One Project's mission and cultureClient-Centered Approach : Understands and proactively addresses client needs while fostering trust and rapportCommunication : Clear and compassionate communicator in both individual and group settings.Organization : Manages multiple outreach events, applications, and reports with attention to detail.Data Integrity : Ensures all records and reports are accurate, timely, and compliant.Cultural Competence : Demonstrates sensitivity to diverse backgrounds and community needs.Problem-Solving : Identifies barriers and provides creative, resourceful solutions for client access.Collaboration : Works effectively with colleagues, partners, and external agencies.WORK SCHEDULE AND EXPECTATIONS
This is a full-time, exempt position, requiring approximately 40 hours per weekOccasional evenings or weekends may be required for events or program deliveryADDITIONAL INFORMATION
Must attend six mandatory 'Pop Up & Give' events per yearMust possess valid unrestricted driver's license and reliable transportationMust possess or be willing to obtain a valid Food Handlers CardWORK ENVIRONMENT AND PHYSICAL DEMANDS
Primarily operates in an office environment and community-based settings.Regular use of computer, phone, and other standard office equipment.Frequent speaking, hearing, and visual acuity required for presentations and data entry.Occasionally required to stand, walk, bend, or lift up to 25 lbs during outreach events.Must be able to manage multiple priorities in a fast-paced, mission-driven environment.EQUAL OPPORTUNITY EMPLOYER
The Just One Project is an Equal Opportunity Employer. We value a diverse workplace and do not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or veteran status, in accordance with applicable laws.
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Research shows that individuals from underrepresented groups often choose not to apply for jobs unless they meet every listed qualification - even though they are frequently well-qualified.
Must be able to pass a criminal background check and drug screening
