Account Manager

Account Manager

As an Account Manager in our Software Sales team, you will play a critical role in building and maintaining client relationships, driving revenue growth, and ensuring customer satisfaction. The ideal candidate will act as a key point of contact for clients, helping them achieve their goals. Your responsibilities will include :

• Serving as the main point of contact for assigned accounts, ensuring strong, long-lasting relationships.
• Driving customer retention while engaging in upselling opportunities and ensuring ongoing customer satisfaction.
• Guiding new customers through onboarding, ensuring they understand and maximize the value of our product.
• Tracking customer success metrics, usage trends, and potential churn risks.
• Identifying customer pain points and collaborating with the product team to inform future feature development.
• Conducting software demonstrations, managing contract negotiations, and closing sales.
• Fostering lasting relationships with top enterprises, industry partners, and small to mid-sized businesses across various sectors.

Qualifications :

Requirements :

Education :

Compensation and Benefits :

Notice : Background Check Required

As part of our employment process, a background check is required. The background check may include a review of your credit history, criminal records, and employment verification, among other items. This check is conducted in compliance with the Fair Credit Reporting Act (FCRA). By applying for this position, you acknowledge and consent to this process.

Procurement Sciences is an equal opportunity employer and is committed to a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We encourage candidates from all backgrounds to apply.