Talent.com
Floor Manager

Floor Manager

Unconventional DinerWashington, DC, US
30+ days ago
Job type
  • Full-time
Job description

Job Details

Unconvetional Diner is looking for a floor manager to join the team! As a Restaurant Floor Manager at Unconventional Diner you will play a key role in ensuring the smooth and efficient operation of our dining establishment. You will lead our front-of-house team, oversee the dining experience, and maintain the highest standards of the guest experience. If you're a dynamic and experienced manager with a passion for hospitality and a dedication to creating memorable dining experiences, we'd like to hear from you.

Key Responsibilities :

  • Make weekly schedules for employees and communicate that with all employees
  • Facilitate team-building activities
  • Delegate to staff but facilitate and cultivate an inclusive and respectful work environment for staff and guests
  • Communicate with culinary team and other heads of departments when necessary
  • Ensure the productivity of team members in both back and front of house
  • Greet and accommodate guests requests
  • Ensure service standards are top-notch
  • Find room for improvement in all aspects, especially service and customer satisfaction
  • Monitor and adhere to safety and hygiene standards and procedures
  • Investigate and resolve customer complaints

Qualifications :

  • 2+ years of experience as a Restaurant Floor Manager or similar role.
  • Strong leadership and team management skills.
  • Excellent communication and customer service skills.
  • Knowledge of food and beverage operations.
  • Ability to work in a fast-paced and high-pressure environment.
  • Knowledge of safety and sanitation regulations.
  • Proficiency in restaurant management software is a plus.
    • Create a job alert for this search

    Floor Manager • Washington, DC, US