Host

Role :  Host

FLSA Status : Non-exempt

Reports To : General Manager

Key Relationships : General Manager, Service & Hospitality Manager, Kitchen Manager, Director of Operations, Hourly Team Members, Service Members

Position Summary

Hosts are responsible for all aspects of the guest experience in the dining room, including greetings, menu's table maintenance, overall guest satisfaction and happiness, fond farewells and maintaining a general command of the food and beverage menu. Help find space for guests to enjoy support Maitre D

The Role

Hospitality at Mixteca is a team sport. It is essential that the entire team works closely together and is aligned on creating memorable experiences for everyone they encounter from guests, to fellow employees, to vendors, as well as the community.   In this tight knit ecosystem, Hosts are responsible for creating hospitable guest experiences, while demonstrating a level of excellence in both food & beverage knowledge and all technical aspects of the position. The host team is tasked with maintaining the flow of service at all tables with assistance from the rest of the team. Mixteca servers should possess a firm grasp on spirits, wine, beer and cocktail history knowledge as well as an understanding of the origins, production, and styles of the aforementioned categories. They also must have the ability to foster guest relationships with a broad array of customers, from first-time guests to long-time regulars.

Preferred Skills and Experience :

• Excellent communication skills
• Proactive approach to problem solving
• Ability to multitask effectively with a controlled heightened awareness of their surroundings
• A passion for food, wine, and service
• A strong sense of urgency while exuding a calm demeanor
• Ability to maintain a tidy and organized station
• A desire to learn and grow
• Have long term goals in the service industry
• A competitive spirit
• Ability to connect with new guests and maintain greatest relationships with regulars
• A strong attention to detail
• Multiple years experience working in a high-caliber beverage program
• Extensive knowledge of spirits, wine, and beers

Sanitation, Hygiene, and Safety

Guest Engagement

Additional Skills and Responsibilities

Preferred Experience