Remote Call Center Representative

A company is looking for a Call Center Representative - Remote (USA).

Key Responsibilities

Answer inbound calls and provide courteous, accurate, and efficient customer service

Follow established quality and compliance standards for every interaction

Document all interactions accurately in the system and follow up on pending inquiries

Required Qualifications

High school diploma or GED required; additional education preferred

2+ years of call center or customer service experience preferred

Experience in a healthcare or insurance environment is a plus

Proficient in Microsoft Outlook, Word, and Excel

Familiarity with help desk or CRM systems is a plus