Description
When you step inside of a Tatte Bakery & Café you instantly feel great, comfortable and inspired. It’s a space where you can be yourself. You will be surrounded by the best of everything : authentic, caring and unique Tatte family members, delicious pastries, savory dishes, fresh ingredients and amazing coffee. Every day we strive to provide our guests with an exceptional experience at every opportunity. If you love and care about people and coffee, we want you!
Summary Of Responsibilities
- Demonstrates complete ownership of the business including total responsibility for the four walls and P&L ownership
- Models authentic, warm guest experience and is responsible for instilling great service in team
- Ensures the café is optimally staffed with individuals that embody Tatte’s values
- Demonstrates keen people performance management skills with the ability to identify talent and develop managers and hourly team members
- Displays skill in leading and navigating hard conversations
- Continuously upholds Tatte brand and visual standards
- Leads team members through effective and efficient operational execution
- Ensures Food Safety in the café
- Leads all café-level change management activities to ensure effective and accurate communication of new product, service and operational information that is able to be acted upon by the team
- Ensures food, labor and controllable costs stay consistently within guardrails set by the company
- Oversees all café administrative requirements
- Other duties as assigned
Working Conditions / Essential Functions
Ability to work a flexible schedule based on business needs (including days, evenings, weekends, holidays, and as emergencies arise)Able to work ten hour-plus shifts, plus ability to stand, sit, squat or walk for extended periods of time, walk up and down stairs, and readAble to grasp, reach overhead, push, lift and carry up to 50 poundsPosition Requirements
Minimum 2 years’ experience working as a General Manager, preferably in a high-volume, full service and / or polished fast casual restaurantAbility to work well under pressure in a fast paced, ever changing work environmentExcellent verbal and written communication skillsHighly organized with strong attention to detailHigh integrity and professionalismHigh School education or equivalentPreferred Skills
Hospitality Education : B.S. in Hospitality Management and / or A.S. Hotel and Restaurant ManagementProficient in Microsoft Office including Word, Excel, OutlookPrevious experience working with UltiPro, Toast - POS System, CrunchTime / TeamworXServSafe, Allergen and ChokeSaver CertificationsOur Benefits And Perks
Competitive pay (typically GM pay ranges from $75k-$105k+, depending on experience)Quarterly bonus programParking benefit when in positionPaid vacation and sick time401(k) (with a vesting match)Free EAP employee assistance programsFlexible schedule with no late nightsHealth, dental and visual insuranceFree meals and drinksExciting potential for growthPlease note that we hire managers for the greater DC market, and while we strive to place them in cafes that are convenient to them, we do not guarantee placement at specific cafes.
Please note that Tatte is an E-Verify employer.
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