Investor Experience Specialist

Investor Experience Specialist

Caring about the well-being of our investors is at our core, and we want to talk to people who share our passion. Yes, we are in the finance industry, but definitely not in the old-fashioned way you might be thinking. At StartEngine, customer service is our top priority. We will teach you the industry but your unwavering dedication to customers and colleagues should come naturally. We're looking for someone who is smart, empathetic, curious & interested in finance / investing. You're eager to join a fast growing startup and are capable of exceeding expectations.

What You'll Do :

• We will prepare you to engage with retail investors about investing. You'll learn about early stage investments, as well as gain a broader knowledge and understanding of how retail investors think and feel.
• You'll handle inbound live chats as well as email inquiries, handling interactions that can range from something as simple as an account balance inquiry to the complexity of helping execute their desired outcome.
• Your mission remains simple : provide a level of service that Investor's rave about because they feel more confident toward achieving their own financial dreams.

What We're Looking For :

Perks & Benefits :

$80,000 - $90,000 a year