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Del Mar College
DESKTOP SUPPORT SPECIALIST POOLDel Mar College • Corpus Christi, TX, US
DESKTOP SUPPORT SPECIALIST POOL

DESKTOP SUPPORT SPECIALIST POOL

Del Mar College • Corpus Christi, TX, US
30+ days ago
Job type
  • Full-time
Job description
Position Summary Information Job Description Summary This position reports to the Technology Support Coordinator assisting IT personnel working across multiple areas of technology including PC workstations, network, audio/visual, and peripherals to support the campus community. This is accomplished by resolving software and hardware requests, and incidents utilizing established policies and procedures, and an analytical mindset. Minimum Qualifications Familiarity with computer hardware and software utilities. Required Job Knowledge, Skills, Abilities Great written and verbal communications skills.

Excellent customer service skills.

Knowledgeable with computer hardware and software utilities. Preferred Qualifications Successfully completed ITSC 2286 Internship Computer and Information Sciences course or equivalent of 160 hours in desktop installation and support of hardware and software, installing, updating, diagnosing and resolving issues across multiple areas of technology including desktop workstations, network, audio/visual, and peripherals. Special Instructions to Applicants This is a security-sensitive position. Employment resulting from this advertisement is subject to federal laws that require the verification of identity and the legal right to work in the United States. Employment is contingent upon the successful completion of a criminal background and reference checks. The College reserves the right to cancel or extend all recruitment actions. Del Mar College is an Equal Opportunity employer. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. Job Duties Job Duty Assist IT personnel with the installation and configuration of desktop workstation hardware, operating system and application software, network, and peripherals; Decommissioning PC workstations, network equipment, and peripherals. Job Duty Assist IT personnel with diagnosing and resolving hardware, software, and network issues. Job Duty Assist IT personnel with updating and patching of operating system and application software. Job Duty Assist IT personnel with event setup, configuration, and take down of PC workstations, audio visual equipment and peripherals. Job Duty Assist IT personnel with installation, repair, and termination of network cabling and fiber. Job Duty Assist IT personnel Installation of audio visual equipment and cabling.
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DESKTOP SUPPORT SPECIALIST POOL • Corpus Christi, TX, US

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