Account Representative

Account Representative

Whether you're an experienced professional or just getting started, your contributions matter at Fortra. If you're passionate about tackling meaningful challenges alongside talented team members committed to helping each other succeed, all while having lots of fun, we want to hear from you. We offer competitive benefits and salaries, personal and professional development opportunities, flexibility, and much more! At Fortra, we're breaking the attack chain. Ready to join us?

The Account Representative plays a key role in driving Fortra's customer growth and retention. This role is responsible for building relationships with prospects and existing customers through targeted outreach, lead follow-up, and account management support. You'll partner closely with Regional Sales Managers to develop new opportunities while ensuring customers receive the guidance and support they need. This entry-level position offers a competitive base salary, commission, and excellent career growth potential in sales or marketing.

What You'll Do

• Generate new business opportunities through lead follow-up and outbound campaigns.
• Conduct calling campaigns to support new customer acquisition efforts.
• Identify and drive cross-sell opportunities within the customer base.
• Manage customer communication, negotiation, and processing for license transfers and upgrades.
• Coordinate and schedule product overview demos to educate customers on licensed software.

Qualifications

Bachelor's degree in a related field required. Excellent written and verbal communication skills. Strong organizational and time management abilities. Professional presence with the ability to represent Fortra and its solutions effectively. Ability to influence and build trust with customers and prospects. Self-motivated, driven, and results-oriented mindset.