Service Advisor

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development
• Vision insurance

• Build customer satisfaction and loyalty by providing the best guest experience
• Achieve a thorough knowledge of all products services warranties and maintenance issues
• Keep up to date through training and vendor publications
• Adhere to the Big O Tire policies and procedures
• 40 to 50 hour work weeks including Saturday.
• Assist other sales or service associates as needed in an effort to exceed our customers expectations
• Help maintain the appearance and cleanliness of the building and perimeter areas
• Assist in receiving or transferring goods and maintenance of the inventory including unloading trucks and warehouse stocking
• Maintain showroom merchandise
• Follow all safety practices as outlined in policy and procedures
• Sales of tires and service-related needs

• 3 year minimum tire & auto service advisor or sales experience
• Strong auto service & tire sales knowledge
• Good leadership abilities and team building
• Excellent customer service and communication skills
• Strong organizational skills
• Proficient at preventive maintenance sales
• Maintain professional appearance at all times
• Have problem solving abilities and be a self-starter
• Multi-tasking abilities

From flat tires and oil changes to rotor resurfacing and that weird clunking sound youve been hearing for a week there are a lot of Big Oh Nos for your car. Luckily Big O Tires has the Big O Yes for all of them. For over 50 years our customers have trusted us to offer straight answers and reliable service. Big O Tires offers a wide range of diagnostic repair and routine maintenance services backed by one of the best national services warranties in the business.

Most Big O Tires stores are individually owned and operated by franchisees and each franchisee makes the staffing and hiring decisions for the individual location(s). However the Big O franchisees are always looking for new faces with experience and desire to serve Big O Tires store customers.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to Big O Tires Corporate.