Customer Service Supervisor

Customer Service Supervisor

As a Customer Service Supervisor, you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store leaders to deliver excellent customer service, boost sales, and keep the store safe, organized and fully stocked. What you'll do :

• Deliver outstanding customer service and resolve inquiries promptly.
• Support and collaborate with leadership team to achieve store goals in sales, expenses, associate retention and training.
• Lead, motivate, and train associates to drive sales and performance during shift.
• Ensure consistent execution of customer service programs, policies, and store technology components.
• Manage cash processes, inventory, vendor check-ins, and store safety.
• Maintain accurate inventory by performing regular cycle counts and smart ordering to help maximize sales and ensure customers find what they need.

Benefits :

Qualifications :

Associates in this position have an exciting opportunity to opt into a 4-day work week, providing more time to balance what matters outside of work. The hourly range for this position is $21.25 - $28.70 and is commensurate with position, experience and location. Associates in this position will receive a $2.00 shift differential for hours worked between 12am-6am. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law.