Customer Service & Operations Associate

Job Description

Job Description

On-Site Customer Service & Operations Associate

Join a fast-paced team that keeps operations running smoothly and customers smiling!

We’re looking for a reliable, proactive, and customer-focused individual to support on-site services and deliver outstanding results every day. If you thrive in a hands-on environment, enjoy solving problems, and take pride in providing excellent service, this is the perfect opportunity for you.

What You’ll Do

As an On-Site Customer Service & Operations Associate , you’ll be responsible for delivering a variety of essential support functions that keep the client site running efficiently — including mail and courier services, shipping / receiving, print and copy support, and general office operations.

Your key responsibilities will include :

• Providing top-notch customer service and responding promptly to client requests by email, phone, text, or in person.
• Keeping supervisors informed of any issues or customer concerns.
• Assisting with creating and maintaining the Site Procedure Guide to document workflows.
• Handling Copy / Print Production, Copier Maintenance, Mail / Courier Services, Shipping / Receiving, and Inventory as needed.
• Tracking and logging packages (FedEx, UPS, Certified Mail, etc.) and ensuring accurate delivery and pickup.
• Researching and routing unidentified mail and fulfilling customer inquiries.
• Performing basic equipment maintenance and keeping work areas organized.
• Attending cross-training sessions to provide coverage and support across departments.

Note : Site locations and responsibilities may vary depending on client and division needs.

What You Bring

We’re looking for someone who is dependable, professional, and eager to learn.

Qualifications include :

Why You’ll Love Working Here

✅ If you’re dependable, detail-oriented, and ready to take on a hands-on role where every day brings something new — apply today!

FOR MORE IMMEDIATE CONSIDERATON, email a current resume to iris.levy@randstadusa.com

Company Description

Randstad Staffing. We provide outsourcing, staffing, consulting, and workforce solutions within the areas of engineering, accounting and finance, healthcare, human resources, IT, legal, life sciences, manufacturing and logistics, office and administration, and sales and marketing.

We can’t wait to tell you all about it!

Company Description

Randstad Staffing. We provide outsourcing, staffing, consulting, and workforce solutions within the areas of engineering, accounting and finance, healthcare, human resources, IT, legal, life sciences, manufacturing and logistics, office and administration, and sales and marketing. \r\n\r\nWe can’t wait to tell you all about it!