Talent.com
Senior Clinical Administrative Coordinator

Senior Clinical Administrative Coordinator

UnitedHealth GroupRichardson, TX, United States
13 hours ago
Job type
  • Full-time
Job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

This position is full-time (40hours / week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 9 : 00am - 8 : 00pm CST, (50% of shifts will be evening). It may be necessary, given the business need, to work occasional overtime.

We offer 1 to 1.5 weeks of paid training. The hours during training will be 8 : 00am to 4 : 30pm CST, Monday - Friday. Training will be conducted virtually from your home.

You'll enjoy the flexibility to work remotely

  • from anywhere within the U.S. as you take on some tough challenges. This position is Remote in CST, MST, PST.

Primary Responsibilities :

  • Make calls to qualified members to provide information and answer questions about health plan programs
  • Provide "best-in-class" customer service to enrollees
  • Meet established productivity, schedule adherence, and quality standards while maintaining good attendance
  • Identify, qualify, and engage members into the most appropriate health and wellness programs to meet their needs
  • Effectively engage members that either qualify for our programs or are interested in learning more about what is offered
  • Accurate documentation of consumer interaction
  • Appropriately follow all processes and procedures
  • Maintain engagement with all the customer requests to ensure high quality of customer service
  • What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include :

  • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
  • Medical Plan options along with participation in a Health Spending Account or a Health Saving account
  • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
  • 401(k) Savings Plan, Employee Stock Purchase Plan
  • Education Reimbursement
  • Employee Discounts
  • Employee Assistance Program
  • Employee Referral Bonus Program
  • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
  • More information can be downloaded at : http : / / uhg.hr / uhgbenefits
  • You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

    Required Qualifications :

  • High School Diploma / GED (or higher)
  • 1+ years of experience in a high-volume call center (approximately 60-100 calls a day)
  • 6+ months of experience in an office setting or administrative role
  • Intermediate level of proficiency with Microsoft Word, Excel (creating, editing, saving) as well as Microsoft Outlook (customizing, navigating)
  • Ability to work full-time (40hours / week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 9 : 00am - 8 : 00pm CST, (50% of shifts will be evening). It may be necessary, given the business need, to work occasional overtime.
  • Must be 18 years of age OR older
  • Preferred Qualifications :

  • Sales experience
  • Healthcare or insurance benefits
  • Experience in a hospital, physician's office or medical clinic setting
  • Clerical or administrative support background and / or working in a call center environment
  • Telecommuting Requirements :

  • Reside within Central, Mountain, or Pacific time zone
  • Ability to keep all company sensitive documents secure (if applicable)
  • Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
  • Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.
  • Ability to connect directly into internet-via hard wire (either directly to modem or router)
  • Soft Skill :

  • Excellent communication skills - both written and verbal
  • All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
  • Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $35.72 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

    Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

    Application Deadline : This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

    At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

    UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

    UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

    #RPO #GREEN

    Create a job alert for this search

    Clinical Coordinator • Richardson, TX, United States

    Related jobs
    • Promoted
    • New!
    New Patient Coordinator

    New Patient Coordinator

    Insight GlobalDallas, TX, US
    Full-time
    Insight Global is currently seeking New Patient Coordinators to support the Revenue Cycle Department across five locations in the Dallas area. These coordinators will contribute to providing high-qu...Show moreLast updated: 12 hours ago
    • Promoted
    Travel CT Technologist

    Travel CT Technologist

    Healthcare SupportMcKinney, TX, US
    Permanent
    Healthcare Support is seeking a travel CT Technologist for a travel job in McKinney, Texas.Job Description & Requirements. Healthcare Support Job ID #478563.Pay package is based on 8 hour shifts...Show moreLast updated: 1 day ago
    • Promoted
    Point of Care Coordinator Part Time

    Point of Care Coordinator Part Time

    Baylor Scott & White HealthMcKinney, TX, US
    Part-time
    Detailed Shift / Schedule : Part-time (Hours may vary).The Point of Care (PoC) Coordinator supervises, establishes and monitors PoC testing according to accepted Laboratory practices and regulatory ag...Show moreLast updated: 30+ days ago
    • Promoted
    Patient Coordinator

    Patient Coordinator

    Dallas StaffingDallas, TX, US
    Full-time
    Urology Clinics of North Texas is currently seeking a Patient Coordinator for our Dallas location.The Patient Coordinator at check in is responsible for greeting the patient upon entrance to the of...Show moreLast updated: 2 days ago
    • Promoted
    Travel CT Tech in McKinney, TX

    Travel CT Tech in McKinney, TX

    AlliedTravelCareersMcKinney, TX, US
    Full-time +1
    AlliedTravelCareers is working with Infojini Healthcare to find a qualified CT Tech in McKinney, Texas, 75071!.CT Tech travel Radiology / Imaging needed in McKinney, Texas. Self Assessment (Skills Che...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Travel CT Technologist - $2,643 per week

    Travel CT Technologist - $2,643 per week

    LRS Healthcare - AlliedMckinney, TX, US
    Full-time +1
    LRS Healthcare - Allied is seeking a travel CT Technologist for a travel job in Mckinney, Texas.Job Description & Requirements. LRS Healthcare - Allied Job ID #30I-40028.Pay package is based on 12 h...Show moreLast updated: 18 hours ago
    • Promoted
    RN Medical Telemetry Float Seasonal

    RN Medical Telemetry Float Seasonal

    Baylor Scott & White HealthRockwall, TX, US
    Full-time +1
    Shift : 13 Week Seasonal Contract Nights, 3-12 hour Shift, 7 : 00AM -7 : 00AM .Our Float Pool unit is a fast-paced environment that includes high acuity medical surgical patients.Are you loo...Show moreLast updated: 30+ days ago
    • Promoted
    Coordinator Reimbursement Lead - Accounting

    Coordinator Reimbursement Lead - Accounting

    Christus HealthGrapevine, Texas, United States
    Full-time
    The Coordinator Reimbursement Lead is responsible for quality control and implementing the reimbursement functions at the Regional hospitals in order to complete Government required filings, determ...Show moreLast updated: 2 days ago
    • Promoted
    Senior Clinical Administrative Coordinator

    Senior Clinical Administrative Coordinator

    UnitedHealth GroupDallas, TX, United States
    Full-time
    This position is Remote in CST, MST, PST.You will have the flexibility to work remotely • as you take on some tough challenges. Optum is a global organization that delivers care, aided by technology ...Show moreLast updated: 30+ days ago
    • Promoted
    Clinical Administrative Coordinator

    Clinical Administrative Coordinator

    UnitedHealth GroupDallas, TX, United States
    Full-time
    This position is National Remote.You'll enjoy the flexibility to telecommute • from anywhere within the U.Optum is a global organization that delivers care, aided by technology, to help millions of ...Show moreLast updated: 30+ days ago
    • Promoted
    Travel CT Tech - $2,229 to $2,429 per week in McKinney, TX

    Travel CT Tech - $2,229 to $2,429 per week in McKinney, TX

    AlliedTravelCareersMcKinney, TX, US
    Full-time +1
    AlliedTravelCareers is working with Jackson HealthPros to find a qualified CT Tech in McKinney, Texas, 75069!.Become a vital part of Jackson HealthPros’ team as an experienced CT Tech! You’ll accur...Show moreLast updated: 1 day ago
    • Promoted
    Travel MRI Tech in McKinney, TX

    Travel MRI Tech in McKinney, TX

    AlliedTravelCareersMcKinney, TX, US
    Full-time +1
    AlliedTravelCareers is working with Infojini Healthcare to find a qualified MRI Tech in McKinney, Texas, 75071!.MRI Tech travel Radiology / Imaging needed in McKinney, Texas.Self Assessment (Skills C...Show moreLast updated: 30+ days ago
    • Promoted
    Sr. Clinical Data Coordinator

    Sr. Clinical Data Coordinator

    TradeJobsWorkForce75303 Dallas, TX, US
    Full-time
    Clinical Data Coordinator Job Duties : Support laboratory data management procedures including authoring and reviewi...Show moreLast updated: 30+ days ago
    • Promoted
    Travel CT Technologist

    Travel CT Technologist

    KPG AlliedMcKinney, TX, US
    Permanent
    KPG Allied is seeking a travel CT Technologist for a travel job in McKinney, Texas.Job Description & Requirements.Candidates must have at least 1 years of paid experience in the last 3 years.Pa...Show moreLast updated: 1 day ago
    • Promoted
    • New!
    RN Clinical Liaison

    RN Clinical Liaison

    New Century HospicePrinceton, TX, US
    Full-time
    At Gentiva, we believe every day is an opportunity to make care more personal and life more comfortable.That’s why we offer personal care, palliative care and hospice to give people the care ...Show moreLast updated: 11 hours ago
    • Promoted
    Senior Clinical Administrative Coordinator

    Senior Clinical Administrative Coordinator

    Dallas StaffingDallas, TX, US
    Full-time
    Remote Health Plan Representative.This position is remote in CST, MST, PST.You will have the flexibility to work remotely as you take on some tough challenges. Optum is a global organization that de...Show moreLast updated: 2 days ago
    • Promoted
    Administrative Coordinator

    Administrative Coordinator

    Aya HealthcareDallas, TX, US
    Full-time
    With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we st...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Coordinator Ambulatory - Quality Management - Relocation Required

    Coordinator Ambulatory - Quality Management - Relocation Required

    CHRISTUS HealthIrving, TX, US
    Full-time
    In a High-Reliability Organization, the Ambulatory Quality Management Coordinator, reporting to the Ambulatory Quality Manager or Clinical Risk Manager, is responsible for coordinating and acquirin...Show moreLast updated: 11 hours ago