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Rooms Manager
Rooms ManagerKettelsen International Recruiting • Various, MD, us
Rooms Manager

Rooms Manager

Kettelsen International Recruiting • Various, MD, us
4 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Job Description

Duties & Responsibilities :

  • Supervise all Rooms Department Managers on daily, weekly, monthly, and annual basis. Create action plans related to property strategic plan.
  • Develop Rooms Division budget and revenue forecasts.
  • Develop and implement controls for expense management.
  • Utilize labor management tools to schedule and control labor costs.
  • Interview, hire, train, develop, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and / or termination when appropriate of staff members.
  • Communicate both verbally and in writing to provide clear direction to staff.
  • Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality.
  • Ensure compliance of Rooms Standard Operating Procedures and Policies.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job-related duties as assigned.

Experience, Knowledge, Skills and Abilities :

  • Minimum two years of room division experience, preferably in both Front Office and Back of House.
  • Communicate well with guests and associates.
  • Must possess thorough knowledge of all Rooms Division operations and individual job requirements.
  • Computer literacy and financial management a must.
  • Able to resolve guest, supervisor, and associate conflicts.
  • Able to manage effectively multiple tasks at all times and have excellent organizational skills.
  • Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
  • Leadership skills to motivate and develop staff and to ensure accomplishment of goals.
  • Ability to work effectively under time constraints and deadlines.
  • Effective verbal and written communication skills.
  • Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public, etc.

    • Requirements

    Job and Immigration Requirements

  • Mexican, North American, or Canadian citizenship.
  • Possess Cedula Professional on hand (not in process). The degree must be in Restaurant Management, Hotel Management, Hospitality, Tourism, or a related field.
  • Possess Titulo Universitario (not in process). The degree must be in Restaurant Management, Hotel Management, Hospitality, Tourism, or a related field.
  • Have a valid Mexican, Canadian, or U.S. passport with at least 1.5-year validity.
  • No previous immigration issues.
  • Have a valid driver’s license.
  • Ability to move to the U.S.
  • Fluency in English.

    • Benefits

    Salary & Benefits

  • Health & Wellness.
  • Mental Health & Emotional Wellness.
  • Paid Time Off (Vacations).
  • Flexible Personal Time.
  • 401k Retirement Plans.
  • Tuition Reimbursement.
  • Associate Hotel Discount.
  • Child, Pet & Elder Care.
  • On-property housing for up to 30 days to facilitate relocation and settling in.
  • Reimbursement of one-way transportation to the U.S. (including airport transfers) up to 1,000 USD, once the TN Visa is approved and after completing 90 days of employment.
  • Reimbursement of visa and embassy fees up to 500 USD, once the TN Visa is approved and after completing 90 days of employment.
  • Hotel discounts for employees.
  • An additional compensation increase will be applied to the employee’s base salary upon completion of the first year of employment.

    • Requirements

    Mexican, U.S., or Canadian citizenship. Possess Cedula Professional on hand (not in process). The degree must be in Hotel Management, Hospitality, or a related field. Possess Titulo Universitario and grades on hand (not in process). The degree must be in Hotel Management, Hospitality, or a related field. Have a valid Mexican, Canadian, or U.S. passport with at least 1-year validity. No previous immigration issues. Have a valid driver’s license. Ability to move to the U.S. Fluency in English.

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    Rooms Manager • Various, MD, us