Patient Support Representative

A company is looking for a Patient Support Center Representative.

Key Responsibilities

Meet performance goals for patient satisfaction, accuracy, quality, and attendance

Provide services to customers while acting as a patient advocate and resolving issues

Utilize systems to assist with appointments, authorizations, claims, and benefits

Required Qualifications

High School Diploma / GED or equivalent experience

Must be 18 years of age or older

2+ years of experience in a customer service role

Proficiency in Microsoft Suite and ability to navigate multiple chat channels

Ability to work full-time (40 hours / week) including weekends and holidays as needed