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Lead Social Worker

Lead Social Worker

MedixNew York, NY, US
7 days ago
Job type
  • Full-time
Job description

Lead Social Worker – Behavioral Health (Full-Time)

We are seeking a dedicated and experienced Lead Social Worker to oversee both administrative and clinical operations for our Assertive Community Treatment (ACT) program. This full-time role requires a balance of leadership and direct care, with at least .5 FTE dedicated to program administration . The Team Leader will supervise a team of 6–8 staff members in Queens, NY , providing guidance in the field and ensuring high-quality services for individuals with serious mental illness (SMI) and substance use disorders (SUD)

Schedule :

  • 2 days in the field providing oversight and support to case managers
  • 2 days in the office handling administrative and supervisory functions
  • Fridays remote for documentation, meetings, and program coordination

Responsibilities :

  • Direct day-to-day clinical operations of the ACT team.
  • Ensure adequate staff coverage and manage scheduling.
  • Lead daily organizational and service planning meetings.
  • Oversee admissions, assessments, and treatment planning.
  • Recruit, hire, and onboard new staff in collaboration with Human Resources.
  • Set up, maintain, and oversee office operations.
  • Manage program budget and service dollar allocation.
  • Supervise clinical documentation and record-keeping processes.
  • Conduct quality assurance activities in collaboration with the QA Director.
  • Ensure adherence to program policies and procedures.
  • Serve as a liaison with community resources, educating providers about ACT services.
  • Coordinate on-call and crisis coverage as needed.
  • Qualifications :

  • Master's degree required : MSW, MHC, or MFT
  • Minimum of 2 years of supervisory experience in a behavioral health program.
  • Prior ACT (Assertive Community Treatment) or mobile crisis team oversight strongly preferred.
  • Clinical experience working with SMI / SUD populations
  • Experience coordinating services across housing, medical, educational, and employment supports.
  • Strong organizational, leadership, and communication skills.
  • Must have a valid driver's license and access to a car (mileage reimbursed).
  • Overview :

  • Full-time, field-based role in Queens, NY
  • Supervision of 6–8 ACT staff, with direct field support to case managers.
  • Hybrid schedule : 2 field days, 2 office days, 1 remote day (Friday).
  • Mileage reimbursement provided.
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