Strategy & Operations Launch Programs

About the Team

The Launch Programs team is responsible for driving cross-functional planning, readiness, and execution for OpenAIs most visible and strategic product moments. We partner closely with product teams to understand their goals, requirements, and timelinesthen help translate those into clear, actionable plans across marketing, comms, events, and other functions. Our team acts as the connective tissue between builders and storytellers, ensuring that launches are predictable, aligned, and impactful.

About the Role

As a Launch Program Manager, youll play a central role in turning product ambitions into coordinated company-wide launch moments. Youll work hand in hand with product teams to deeply understand their roadmaps and readiness needs, then drive alignment across marketing, comms, events, and other partners to ensure smooth, high-quality execution.

Were looking for people who :

Are exceptional at building alignment across diverse functions and stakeholders

Can translate product requirements and timelines into structured, coordinated launch plans

Are clear communicators who can operate effectively at both tactical and strategic levels

Thrive in fast-paced, ambiguous environments and enjoy building structure where it doesnt yet exist

Are skilled at navigating complex product organizations and creating clarity across multiple teams

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will :

Partner with product teams to understand requirements, roadmaps, and readiness, then translate those into clear launch plans and timelines

Drive cross-functional planning and execution across marketing, comms, events, and operations to ensure cohesive, high-quality launches

Serve as the central communications hub, driving alignment through clear updates, status reviews, and structured working rhythms

Anticipate and proactively address launch risks, surfacing tradeoffs to leadership early

Build and evolve launch frameworks, operating rhythms, and processes to scale the companys ability to execute complex launches predictably

Represent the launch program function in senior stakeholder forums, helping shape launch strategy and cross-org coordination

You might thrive in this role if you :

Have led complex, high-impact product launches involving multiple functions and senior stakeholders

Are highly skilled at working with product and engineering teams to understand and translate nuanced requirements into actionable plans

Have a strong program management and operational skill setable to set clear timelines, track dependencies, and drive accountability

Communicate with clarity and confidence at all levels, including executives

Build trust quickly and can rally diverse stakeholders around a shared vision

Are calm under pressure, solutions-oriented, and thrive in fast-moving, high-stakes environments

Enjoy building systems and processes that bring order to ambiguity and scale impact across the organization

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAIs Affirmative Action and Equal Employment Opportunity Policy Statement .

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers : we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment : protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link .

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