Associate Patient Care Coordinator (GLENDALE)

$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

This position is full-time (40 hours / week), any day of the week. Hours are varied, could be day, evening, or overnight, and will be discussed during the interview. It may be necessary, given the business need, to work occasional overtime.

Our office is located at 1420 S Central Ave., Glendale CA 91204. This position will be in the ER Admitting Department.

This role will require the need to work all our three overnight shifts, which are 4pm to 2 : 30am, 6pm to 4 : 30am, 8pm to 6 : 30am, as scheduled.

Primary Responsibilities :

• Maintains up-to-date knowledge of specific registration requirements for all areas, including but not limited to : Main Admitting, OP Registration, ED Registration, Maternity and Rehabilitation units
• Ensures complete, accurate and timely entry of demographic information into the ADT system at the time of registration
• Properly identifies the patient to ensure medical record numbers are not duplicated
• Responsible for reviewing assigned accounts to ensure accuracy and required documentation is obtained and complete
• Meet CMS billing requirements for the completion of the MSP, issuance of the Important Message from Medicare, issuance of theObservation Notice, and other requirements, as applicable and documenting completion within the hospital's information systemfor regulatory compliance and audit purposes
• Collects and enters required data into the ADT system with emphasis on accuracy of demographic and financial information to ensure appropriate reimbursement
• Carefully reviews all information entered in ADT on pre-registered accounts. Verifies all information with patient at time of registration; corrects any errors identified
• Identify all forms requiring patient / guarantor signature and obtains signatures
• Ensures all required documents are scanned into the appropriate system(s)
• Identifies all appropriate printed material hand-outs for the patient and provides them to the patient / guarantor (Patient Rights and Responsibilities, HIPAA Privacy Act notification, Advance Directive, etc.)
• Follows downtime procedures by manually entering patient information; identifying patient's MRN in the MPI database, assigning a financial number; and, accurately entering all information when the ADT system is live