Patient Care Coordinator (Torrance)

Come Join the Premier Infusion & Healthcare Family! At Premier we offer employees stability and opportunities for advancement.Our commitment to our core values of Compassion, Integrity, Respect and Excellence in People applies to our employees, our customers, and the communities we serve. This is a rewarding place to work!

Premier Infusion and Healthcare Services is a preferred post-acute care partner for hospitals, physicians and families in Southern CA. Our rapidly growing home health and infusion services deliver high-quality, cost-effective care that empowers patients to manage their health at home. Customers choose Premier Infusion and Healthcare Services because we are united by a single, shared purpose : We are committed to bettering the quality of life for our patients. This is not only our stated mission but is what truly drives us each and every day. We believe that our greatest competitive advantage, our greatest asset are our employees, our Premier Family in and out of the office sets Premier apart.

PREMIER BENEFITS - For FULL TIME Employees :

Competitive Pay

401K Matching Plan - Up to 4%

Quarterly Bonus Opportunities

Medical, Dental & Vision Insurance

Employer Paid Life Insurance

Short Term / Long Term Disability Insurance

Paid Vacation Time Off

Paid Holidays

Referral Incentives

Employee Assistance Programs

Employee Discounts

Fun Company Events

Description of Responsibilities

Responsible for planning and coordinating home care services for patients referred to the Organization, which includes establishing and maintaining the patients plan of care, establishing and maintaining positive relationships with customers and related referral sources, patients, family members and others.

Reporting Relationship

Clinical Supervisor / Director of Patient Care Services

Scope of Supervision

None

Responsibilities include the following :

1. Evaluates hospitalized patients referred for home care.

2. Coordinates home care services for patients

3. Consults with physicians, nurses, social workers, discharge planners and other disciplines to establish a coordinated home plan of care, and ensures a seamless transition to home care.

4. Interviews the patient, family, and caregiver and discusses the home situation, current needs, and any psychosocial factors that are relevant to the plan of care.

5. Completes referral information that includes intake data, essential background information, hospital course, and the plan of care.

6. Maintains liaison relationship with hospital and insurance personnel, providing information and education on Organization services, coverage issues and related areas.

7. Works with Clinical Supervisors and staff clinicians to gather, collate, and report patient care summary information to patient care provider and / or managed care Case Managers.

8. Works with the intake and / or authorization teams to ensure timely authorization and visit plotting.

9. Participates in patient care conferences and in-services.

10. Collects and maintains statistical data on all referrals and submits them regularly as required.

11. Attends meetings and participates on committees as required.

12. Establishes and maintains positive working relationships with current and potential customers.

13. Promptly responds to customers requests and concerns.

14. Assists in building community, customer, payer and patient perceptions of Premier Infusion as a high quality provider of services.

15. Maintains comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided by Premier Infusion.

16. Participates in surveys conducted by authorized inspection agencies.

17. Participate in the Performance Improvement program as requested by the Performance Improvement Coordinator.

18. Participate in Agency committee when requested.

19. Participate in in-service education programs provided by the Agency.

20. Report any misconduct, suspicious or unethical activities to the Compliance Officer.

21. Performs other duties as assigned.

Minimum Qualifications :

• Effective interpersonal, time management and organizational skills.
• Maintains a current CPR certification.
• Demonstrates an ability to work with other health care clinicians and development of home plan of care.
• Self-directed and able to work with minimal supervision.
• Demonstrate excellent observation verbal and written communication skills.
• Complies with acceptable professional standards and practice.
• Demonstrates good communication, negotiation, and public relations skills.
• Demonstrates autonomy, organization, assertiveness, flexibility, and cooperation in performing job responsibilities.
• Computer skills that include word processing, and efficient use of the internet and e-mail.
• Must possess excellent oral and written communication skills, with the ability to express technical issues in layman terms.

Education and / or Experience :

Equal Employment Opportunity (EEO)

It is the policy of Premier Infusion & HealthCare Services to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Premier Infusion & HealthCare Services will provide reasonable accommodations for qualified individuals with disabilities.