Senior Director of People Operations

A company is looking for a Senior Director, People.

Key Responsibilities

Lead core People Team functions including Contact Center, People Technology, People Analytics, and Innovation

Develop and execute a people technology roadmap while ensuring compliance and improving service delivery

Organize and leverage data to drive insights and decisions, fostering a culture of creativity and continuous improvement

Required Qualifications

Bachelor's Degree or higher; HR, Analytics, or related certifications preferred

Ten (10) or more years in Human Resources in Analytics, Tech, or People Ops roles

Five (5) or more years of successfully leading teams and developing talent

Commitment to maintaining a compliant and well-run People Operations function

Experience in budget and vendor management