RESPONSIBILITIES
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend maintenance based on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and update customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
- Update guests on the status of their vehicles and repairs in a timely and consistent manner
REQUIREMENTS
Proven record of achieving exceptional customer satisfactionPast experience as a service advisor, assistant lane manager or service consultant will be rewardedAbove-average energy levelA desire for a long-term career with a growing organizationPersonal and professional integrityComputer and phone skills along with a willingness to learn new programsSpanish-speaking is a plusThe Jimmy Britt Automotive Family has received multiple Dealer of the Year awards in the state of Georgia.
BENEFITS
Great work / life balance with a 5-day work weekPaid holidays, sick time, and vacationsSaturday LunchesFree college through Degrees@work program free college for you and your immediate familyRelocation AssistanceMedical, Dental, and VisionEmployee Vehicle Purchase Program Employee discounts for parts, service, and vehicle purchasesAbove Average Industry Pay-We pay for performance and experienceLong Term Job Security-Owner has been at a dealer over 18 YearsProfessional & Respectful Work EnvironmentPaid Training & CertificationCommunity Involvement OpportunitiesWe are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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