Talent.com
Service Advisor
Service AdvisorJimmy Britt Chevrolet • Greensboro, GA, US
Service Advisor

Service Advisor

Jimmy Britt Chevrolet • Greensboro, GA, US
29 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

As a Jimmy Britt Service Advisor, you will own the customer’s experience in the service lane. You’re the first point of contact with our guests regarding their vehicle status, repairs, diagnostics, and repairs. We’ll train you to be well-versed in our product offerings, inventory needs, technician scheduling and customer service. Jimmy Britt strives to make every guest a customer for life, and we believe happy employees make happy customers. We reward individuals who are ready to work hard and stay motivated.

Are you ready to join a team where YOU MATTER and engage with our dynamic customer base? Then Jimmy Britt is right for you.

What We Offer :

  • Outstanding pay plan with paid training
  • Comprehensive insurance package including medical, dental, and vision
  • Aggressive 401k plan
  • Access to NADA Training Programs
  • Industry leading technology , process and products. (We utilize the best tech to simplify the buying process, offer online sales, and ensure customer satisfaction)
  • Industry- best tools and technology

Responsibilities :

  • Deliver exceptional, prompt, and courteous customer service to our guests
  • Oversee service orders and the flow of the drive lane.
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
  • Utilize all communication methods (phone, text, email, video, and in-person) to assure customer is updated on the status of their vehicles.
  • Leverage the dealership’s tools to communicate both with technicians and customers.
  • Handle customer inquiries and complaints promptly and professionaly, striving to resolve issues to their satisfaction.
  • Assist your service lane team in answering inbound customer inquiries and schedule maintenance.
  • Ensure the daily inventory of technicians’ time is consistently utilized based upon customer needs, distributing work between them efficiently.
  • Answer technical questions about vehicle problems, warranties, services, and repairs.
  • Oversee and participate in quality control.
  • Increase profitability by maximizing sales and execute retail promotions.
  • Maintain top tier CSI scores and help deliver experiences that generate positive reviews.
  • Oversee administration of warranty claims
  • Encourage company policies and adhere to Jimmy Britt standards that maintain compliance with applicable laws and regulations.
  • Maintain a good working relationship with coworkers and collaborate with both management and technicians.
  • Qualifications :

  • Time management skills
  • Organized and friendly personality.
  • Fantastic communication skills with customers and guests.
  • Ability to multitask despite environmental distractions.
  • Ability to present options for service and repairs and explain offerings.
  • Valid driver’s license and clean driving record.
  • Well-groomed personal appearance.
  • High school diploma or equivalent.
  • Any previous experience as a service advisor preferred, but not required.
  • Bilingual is a plus.
  • At Jimmy Britt, we are committed to creating a diverse and inclusive workplace. We embrace equal opportunity in all aspects of employment and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. We value the unique perspectives and contributions of every employee and strive to foster a culture where everyone feels respected and empowered.

    Create a job alert for this search

    Service Advisor • Greensboro, GA, US

    Related jobs
    Drive with DoorDash - Flexible Onboarding

    Drive with DoorDash - Flexible Onboarding

    DoorDash • Union Point, GA, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show more
    Last updated: 1 day ago • Promoted
    Drive with DoorDash - Receive 100% of Customer Tips

    Drive with DoorDash - Receive 100% of Customer Tips

    DoorDash • Monticello, GA, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show more
    Last updated: 1 day ago • Promoted
    Restaurant Delivery - Sign Up and Start Earning

    Restaurant Delivery - Sign Up and Start Earning

    DoorDash • Monticello, GA, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show more
    Last updated: 1 day ago • Promoted
    Service Advisor

    Service Advisor

    Car Doctors Auto Repair • Athens, GA, US
    Full-time
    Our shop is growing, and we are looking to hire a service writer with excellent sales and customer service skills to join our team! We offer competitive pay, training and growth opportunities and a...Show more
    Last updated: 25 days ago • Promoted
    Customer Service / Benefits Advisor (Work from home)

    Customer Service / Benefits Advisor (Work from home)

    Professional Career Solutions • Athens, Georgia
    Remote
    Full-time +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...Show more
    Last updated: 30+ days ago • Promoted
    Dashers - Sign Up and Start Earning

    Dashers - Sign Up and Start Earning

    DoorDash • Union Point, GA, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show more
    Last updated: 1 day ago • Promoted
    SERVICE ADVISOR

    SERVICE ADVISOR

    Landmark Automotive • Bogart, GA, US
    Full-time
    We need a Service Advisor who is an expert in the art and science of customer service.Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs.If...Show more
    Last updated: 4 hours ago • Promoted • New!
    Service Advisor

    Service Advisor

    Volkswagen of Athens • Athens, GA, US
    Full-time
    We are seeking an Automotive Service Advisor to join our exciting and motivated team! As a Service Advisor, you'll be at the forefront of the automotive industry, promoting the most innovative part...Show more
    Last updated: 4 hours ago • Promoted • New!
    Restaurant Delivery - Be Your Own Boss

    Restaurant Delivery - Be Your Own Boss

    DoorDash • Elberton, GA, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show more
    Last updated: 1 day ago • Promoted
    Service Advisor

    Service Advisor

    Jimmy Britt Chevrolet • Greensboro, GA, US
    Full-time
    Obtain customer and vehicle information.Clearly report all vehicle symptoms as described by the customer.Determine and recommend maintenance based on age, mileage and history of vehicle.Prepare a c...Show more
    Last updated: 4 hours ago • Promoted • New!
    Service Advisor

    Service Advisor

    Lou Sobh Volkswagen of Athens • Athens, GA, US
    Full-time
    As a Service Advisor, you’ll be at the forefront of the automotive industry, promoting the most innovative parts and accessories available on the market today, and working with the latest in ...Show more
    Last updated: 30+ days ago • Promoted
    Restaurant Delivery - Flexible Onboarding

    Restaurant Delivery - Flexible Onboarding

    DoorDash • Sparta, GA, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show more
    Last updated: 1 day ago • Promoted
    Drive with DoorDash - Onboarding / Onboard

    Drive with DoorDash - Onboarding / Onboard

    DoorDash • Union Point, GA, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show more
    Last updated: 1 day ago • Promoted
    Drive with DoorDash - Be Your Own Boss

    Drive with DoorDash - Be Your Own Boss

    DoorDash • Monticello, GA, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show more
    Last updated: 1 day ago • Promoted
    Benefits Customer Service Advisor - Work from home (50k-90k per year)

    Benefits Customer Service Advisor - Work from home (50k-90k per year)

    Professional Careers • Athens, Georgia
    Remote
    Full-time +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...Show more
    Last updated: 2 days ago • Promoted
    SERVICE ADVISOR

    SERVICE ADVISOR

    Landmark Automotive Group • Bogart, GA, US
    Full-time
    Service Advisor – Automotive.We need a Service Advisor who is an expert in the art and science of customer service.Must be able to greet guests, schedule appointments and act as a liaison bet...Show more
    Last updated: 8 days ago • Promoted
    Remote Customer Service (50k-90k per year)

    Remote Customer Service (50k-90k per year)

    Professional Careers • Athens, Georgia
    Remote
    Full-time +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...Show more
    Last updated: 7 days ago • Promoted
    Restaurant Delivery - Onboarding / Onboard

    Restaurant Delivery - Onboarding / Onboard

    DoorDash • Union Point, GA, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show more
    Last updated: 1 day ago • Promoted